When comparing TrackDuck vs Kwok Information Server, the Slant community recommends Kwok Information Server for most people. In the question“What are the best bug/issue tracking tools for small development teams?” Kwok Information Server is ranked 5th while TrackDuck is ranked 11th. The most important reason people chose Kwok Information Server is:
No client software needed.
Specs
Question Ranking
Pros
Pro Huge list of integrations with PM/chat software
TrackDuck project can be integrated with more than 15 PM/chat tools: Atlassian JIRA, Basecamp, Trello, Pivotal Tracker, Teamwork, Gemini, GitHub, Redmine, Asana, Slack, HipChat, Flowdock and Intercom.
Pro Easy to use for non technical users
All that's required is to select a part of the website and leave a comment. TruckDuck will add information about browser, OS and screen resolution automatically.
Pro Captures technical details
TruckDuck will add information about browser, operating system and screen resolution automatically.
Pro Web based
No client software needed.
Pro Positive reviews
Positive reviews on SourceForge.
Pro Win, Mac, Linux
Multi platform.
Cons
Con No integration with Zendesk
Con Limited
Might be too limited for advanced users, there seems to be no integration with version control systems like GIT or SVN.