GitHub Issues vs Axosoft

GitHub's UI is clean and intuitive. Each view is designed to not fill the screen with useless information.

For example, the repository view displays only the most crucial data about that repo - on the top it displays the number of commits, branches, releases and contributors. When clicked, each of them will take the user to a page that displays more detailed information.

GitHub is the largest code host on the planet with over 21.4 million hosted repositories and many users. It's unarguably the largest VCS used by developers worldwide and as such, it has a vibrant community that follows it resulting in many guides and tutorials for new users. Even experienced developers can always find an answer to any question they may have.

GitHub has added another layer of security to their user accounts. This layer comes in the form of Two-Factor authentication. After it's enabled, GitHub delivers an authentication code by SMS, or by a free application for smartphones. After two-factor authentication is enabled, the authentication code is sent to the account owner's phone any time someone attempts to sign into their GitHub account. This means that only someone who has both the password and authentication code can sign into the account.

GitHub can be integrated with Travis CI for code testing and it is free for free open-source projects.

Any user can fork a project and submit a pull request. If accepted by the owner, the fork will be merged with the master branch.

GitHub has easy and useful features to control teams, large and small alike. Team members can be given different powers on different projects, ranging from the ability to create them, to only being able to have read-only access.

GitHub has native apps for mobile (iOS and Android), Windows and Mac, which make code deployment easier and faster.

Issues can be linked to a specific release using GitHub Projects.

Turn emails into support incident tickets. A brandable self-service portal can be created for customers to create and edit tickets without using paid Axosoft accounts.

Tasks are divided into categories and each category can have one or more workflows which are followed by tasks belonging to that category until their completion.

In other words, workflows are used to set each step tasks need to take in order to be completed. Axosoft lets users have extremely fine-grained control over workflows and by extension, the whole lifecycle of each task. Each step in a workflow can be named and you can choose which fields are updated when a step is complete. This way you can automatically tweak tasks as they progress (you can set tasks to belong to different users once a step is complete, you can even change workflows for a task if a certain step is taken).

Each item has a PDF button (among others) which lets you export all the information related to that particular item in PDF format.

Axosoft lets users pretty much create custom dashboards any time they want to view only a specific part of the project data and information.

You can choose which tabs to keep open and even how tasks are shown and what kind of data is shown for each task. This way you can see for example how much time is left in a sprint, or how much capacity the team has left to finish the project.