When comparing GitLab issues vs Axosoft, the Slant community recommends GitLab issues for most people. In the question“What are the best issue tracking tools for mid sized software companies?” GitLab issues is ranked 1st while Axosoft is ranked 15th. The most important reason people chose GitLab issues is:
GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information. It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments. On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc... All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Good web UI
GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information.
It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments.
On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc...
All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time.
Pro Comes with integrated CI/CD solution
GitLab CI makes it easy to set up CI and deployment for projects in GitLab. It supports parallel testing, multiple platforms, Docker containers and streaming build logs.
Pro Regular updates
GitLab is being constantly worked on and has a new release every month on the 22nd. Updating is also very easy through a single upgrade script.
Pro Issues can have weight
On GitLab EE (free for open-source projects only) you can set the weight of an issue during its creation (from 1 to 9) to get a better idea of how much time, value or complexity a given issue has.
Pro Helpdesk functionality
Turn emails into support incident tickets. A brandable self-service portal can be created for customers to create and edit tickets without using paid Axosoft accounts.
Pro Extremely fine-grained control over the lifecycle of each task
Tasks are divided into categories and each category can have one or more workflows which are followed by tasks belonging to that category until their completion.
In other words, workflows are used to set each step tasks need to take in order to be completed. Axosoft lets users have extremely fine-grained control over workflows and by extension, the whole lifecycle of each task. Each step in a workflow can be named and you can choose which fields are updated when a step is complete. This way you can automatically tweak tasks as they progress (you can set tasks to belong to different users once a step is complete, you can even change workflows for a task if a certain step is taken).
Pro Items can be exported as PDF
Each item has a PDF
button (among others) which lets you export all the information related to that particular item in PDF format.
Pro Allows you to view only the most useful information at a given time
Axosoft lets users pretty much create custom dashboards any time they want to view only a specific part of the project data and information.
You can choose which tabs to keep open and even how tasks are shown and what kind of data is shown for each task. This way you can see for example how much time is left in a sprint, or how much capacity the team has left to finish the project.
Cons
Con Search functionality is not that refined
While you can search for users or projects, you cannot search for a filename. This makes GitLab's search one of the weak points in an otherwise great tool.
Con Can get rather expensive quickly
Axosoft can get pretty expensive pretty quickly for large teams and/or large projects. The cheapest tier allows for a maximum of five users and costs $20/month. However, for larger teams and larger projects it can easily go into the thousands of USD per month.