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Add to SafariWhen comparing GitLab issues vs Pivotal Tracker, the Slant community recommends GitLab issues for most people. In the question“What are the best free bug-tracking tools for programming? ” GitLab issues is ranked 1st while Pivotal Tracker is ranked 30th. The most important reason people chose GitLab issues is:
GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information. It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments. On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc... All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time.
Specs
Question Ranking
Pros
Pro Good web UI
GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information.
It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments.
On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc...
All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time.
Pro Comes with integrated CI/CD solution
GitLab CI makes it easy to set up CI and deployment for projects in GitLab. It supports parallel testing, multiple platforms, Docker containers and streaming build logs.
Pro Regular updates
GitLab is being constantly worked on and has a new release every month on the 22nd. Updating is also very easy through a single upgrade script.
Pro Issues can have weight
On GitLab EE (free for open-source projects only) you can set the weight of an issue during its creation (from 1 to 9) to get a better idea of how much time, value or complexity a given issue has.
Pro Flexible
While not perfect kanban, Pivotal is somewhat flexible in that you can mark sections of stories. So rather than (or in addition to) a normal sprint, you can put a marker in to define all cards above that point as part of something, for example a release. Further, you can override the auto tracker and define how many points in a sprint. So there is some degree of flexibility which sometimes you don’t find in “purist” agile or scrum tools.
Pro Great software to use in conjunction with a disciplined agile/scrum development philosophy
Pivotal Tracker has a Kanban feel to it, but takes a more opinionated “Agile” approach to feature management: It encourages items in the flow to be user stories with effort points associated to them to allow Pivotal to calculate your team’s velocity.
If you agree with the workflow, Pivotal offers a ton of functionality not provided by more generic tools like Trello. You can see your team’s velocity over time, organic smaller Stories into “Epics” (huge features) etc.
Pro Stories can contain media files
Easy to create features/bugs/chores with embedded files (screenshots, docs, videos).
Cons
Con Search functionality is not that refined
While you can search for users or projects, you cannot search for a filename. This makes GitLab's search one of the weak points in an otherwise great tool.
Con No Kanban-board
To get a good overview often Kanban boards are used. You can somehow imitate a board, but it is not comparable to a real Kanban-board.
Con Limited Work Flow & Process
Few story states. If your process involves some sort of QA and sign off, forget it - you get started, deliver, accept/reject, and finished. No way to customize this to your process. Sad miss for an easy fix/configuration.
Con Non-Editable Default Templates
Templates for defining stories and bugs save time. Pivotal has a default for story and bug. However you can’t edit these. So when you go to add your own, the titles can be confusing to users. Maybe title like “Our User Story” and “Our Bug”? Users will see all templates in the drop down and it’s confusing, so you end up with peope using the wrong templates which adds to process problems.
Con No Saved & Shared Views
Everything is in a column. Aside from destroying Kanban, it also gets confusing. The real downside here is that there’s no way to save a set of columns and pin for others to quickly see. Everyone on the team is usually looking at a completely different set of work. This is literally the definition of not being on the same page.
Con Not usable for multiple projects
If you want / need to have an overview of all the tasks going on over different projects and if you have these organized in different projects, there is no way to get an overview beside reporting. Just take a look at the screenshot and you see what you can expect.
