Here’s the Deal
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When comparing The Bug Genie vs Zammad, the Slant community recommends The Bug Genie for most people. In the question“What are the best free bug-tracking tools for programming? ” The Bug Genie is ranked 13th while Zammad is ranked 17th. The most important reason people chose The Bug Genie is:
Built-in Wiki with MarkDown support.
Specs
PlatformsWindows, Linux, Mac, Web, Self-Hosted
TechnologyPHP
Gityes
Mercurialyes
SVNyes
PlatformsLinux, Docker
TechnologyRuby
Ranked in these QuestionsQuestion Ranking
Other Questions
Pros
Pro Wiki
Built-in Wiki with MarkDown support.
Pro Custom issue fields
The Bug Genie supports having any number of custom issue fields for any type of issue.

Pro Open-source
The Bug Genie is a free and open source tool.
Pro GitHub and Gitlab integrations
Pro Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
Cons
No cons yet!
Con No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.
