Add to Chrome
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Add to SafariWhen comparing Redmine vs FogBugz, the Slant community recommends Redmine for most people. In the question“What are the best bug/issue tracking tools for small development teams?” Redmine is ranked 2nd while FogBugz is ranked 6th. The most important reason people chose Redmine is:
Redmine is a free and open source tool.
Specs
Question Ranking
Pros
Pro Free and open-source
Redmine is a free and open source tool.
Pro Visually appealing and has high usability
Redmine's UI is very simple and easy to learn to use. It does not overwhelm users with many options and information at once.
Pro Built in Integration for GIT, SVN, & CVS
Pro Built In Wiki
Pro Plugins support
If there is additional features set you want you can find or write plugins to extend the ability.
Pro Helpdesk features
Customers can send emails for further processing.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Cons
Con Self-hosting is pricey
The minimum is 50 users at $15 per user per month.
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.
