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Matrix is a protocol for enabling real-time communication between different service providers.
SpecsUpdate
Pros
Pro Can be integrated with existing communication services
Matrix is designed to support Instant Messaging, VoIP/WebRTC signalling and Internet of Things communication and allows cross-communication between those services. Meaning one person could be using IRC and another Slack for IMs, or one person could be using Skype and another Google Hangouts for videoconferencing.
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Cons
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Recommendations
Matrix
Recommended 4 years ago
Pro
Bridges other networks into a single decentralised networkPro
Built on an open standardPro
Has an easy to use client called Element (formally Riot)Pro
Supports different kinds of communicationPro
Offers choice of clientsPro
Has an app store for 3rd party integrations & botsPro
Has an active community behind itPro
Maintains full conversation historyPro
Can be integrated with existing communication services