What are the best "no download" tools to get a customer to share their screen with a support rep?

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Apr 20, 2019

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3 Options Considered

Best "no download" tools to get a customer to share their screen with a support rep	Price	Platforms	Genre
-- Google Hangouts	-	iOS, Android, Mac, Windows, Linux, Web	0
-- Screenleap	$19	-	-
-- Upscope	$16	-	-

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score 1 · Answer 1

Google Hangouts

Top Pro

Easy to start using

Hangouts is integrated with Gmail & Google+, does not require you to download desktop software, and all chats can take place directly in your browser, significantly reducing the barrier to entry for a new user. See More

Specs

Platforms:iOS, Android, Mac, Windows, Linux, Web

Top Pro

Completely free

Google offers all features of Hangouts completely free. There are business, education and government solutions that increase the participant count to for video calls to 15 and offers support. See More

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score 1 · Answer 2

Screenleap

Top Pro

There's a free trial

Your business can try out Screenleap for two weeks for free. See More

score 1 · Answer 3

Upscope

Top Con

Minimum pricing based on 3 seats ($49/m)

Top Pro

On click no download

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What are the best "no download" tools to get a customer to share their screen with a support rep?

3 Options Considered

Google Hangouts

My Recommendation for Google Hangouts

My Recommendation for Google Hangouts

Easy to start using

Completely free

Screenleap

My Recommendation for Screenleap

My Recommendation for Screenleap

There's a free trial

Upscope

My Recommendation for Upscope

My Recommendation for Upscope

Minimum pricing based on 3 seats ($49/m)

On click no download

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