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Review of Impact CRM powered by the Slant community.
With Impact CRM your business can visualise the entire customer journey on a customer-to-customer basis. We use AI to deliver personalised recommendations, so your business acquires new customers cost effectively while retention improves along with your ability to upsell/cross-sell.As your understanding of customers increases so will their lifetime value (CLV) and that understanding significantly reduces churn by identifying the patterns that lead to loss of confidence in your brand.