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Pro Good interface
The interface is very nice. Clean and easy to understand, especially when it comes to analytics. The graphs are clear and well-organized and you can choose what kind of data to display through checkboxes on the top of the graphs.
Pro Powerful template design capabilities
Mailjet has a template designer included, along with the option to upload your own custom templates. This gives you a lot of flexibility in personalizing emails.
Con Customer service is not the greatest
Mailjet uses a ticket system to solve customer problems and answer questions related to the product. But usually they take a little bit of time to answer tickets and solve them.