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Business
Tools
Customer Experience

What are the best contact tracing apps?

I Rec...
MerryArohirohiMerryArohirohi
MerryArohirohi (150 karma) recommends
Brisk Table Contact Tracing App
Easy to collect customer details through the web and securely store the information.
Pro
 Free
Pro
 Export in One-Click
Pro
 QR Code Support
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3 Recs
•
Customer Experience
Feedback
Customer Needs

What are the best feedback forums for users to offer and rank feedback?

I Rec...
Kelsey SolthamKelsey Soltham
Kelsey (115 karma) recommends
Feedback Chief
Feedback Chief allows creating feedback exceptionally fast (because when you create a board, you already have predefined statuses, categories etc.) but it's very flexible so you can edit everything including the brand, links, colors etc.
Pro
 A lot of ways to sort and filter data
Pro
 Very flexible
Pro
 Has a free plan
Pro
 Easy to use
Con
 No way to edit attached images
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1 Recs
•
Customer Support
Customer Experience
Customer Success
+ 1

What's the best software to track and monitor Net Promoter Score?

I Rec...
jhdavids8jhdavids8
jhdavids8 (30 karma) recommends
Vitally
The only NPS solution for B2B SaaS companies. Oh, it's also 100% free!
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1 Recs
•
UX
Customer Experience
service design

What are the best customer journey mapping tools?

I Rec...
Potato PiratesPotato Pirates
Potato (130 karma) recommends
MailChimp
Pro
 Delivery by time zone
Pro
 A/B testing
Pro
 Free image hosting
Pro
 Good form customization options
Pro
 Detailed tracking
Pro
 Clean, easy to use UI
Pro
 Free plan
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