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Business
Tools
Customer Experience

What are the best contact tracing apps?

MerryArohirohiMerryArohirohi
MerryArohirohi (150 karma) recommends
Brisk Table Contact Tracing App
Easy to collect customer details through the web and securely store the information.
Pro
 Free
Pro
 Export in One-Click
Pro
 QR Code Support
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3 Recs
•
Customer Experience
Feedback
Customer Needs

What are the best feedback forums for users to offer and rank feedback?

Kelsey SolthamKelsey Soltham
Kelsey (115 karma) recommends
Feedback Chief
Feedback Chief allows creating feedback exceptionally fast (because when you create a board, you already have predefined statuses, categories etc.) but it's very flexible so you can edit everything including the brand, links, colors etc.
Pro
 A lot of ways to sort and filter data
Pro
 Very flexible
Pro
 Has a free plan
Pro
 Easy to use
Con
 No way to edit attached images
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1 Recs
•
Customer Support
Customer Experience
Customer Success
+ 1

What's the best software to track and monitor Net Promoter Score?

jhdavids8jhdavids8
jhdavids8 (30 karma) recommends
Vitally
The only NPS solution for B2B SaaS companies. Oh, it's also 100% free!
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1 Recs
•
UX
Customer Experience
service design

What are the best customer journey mapping tools?

Potato PiratesPotato Pirates
Potato (130 karma) recommends
MailChimp
Pro
 Delivery by time zone
Pro
 A/B testing
Pro
 Free image hosting
Pro
 Good form customization options
Pro
 Detailed tracking
Pro
 Clean, easy to use UI
Pro
 Free plan
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