There are several different ways to get support for this distribution, including the forums, their IRC channel, or their github repositories if you think their software isn't behaving as it should.

The OS has different update settings for different users and has easy manual within the OS.

This tool backs up the core OS files to an external drive with an option for full encryption.

The Linux Mint team is very dedicated to upgrading and improving Mint, to the point where the releases are fairly predictable. They are also dedicated to their users, meaning that they are responsive to critiques, suggestions, etc.

Linux Mint uses the same installer as Ubuntu. It is very easy to use for beginners, and also allows more advanced users to choose their own partitions. Linux Mint's Cinnamon desktop is highly customizable and can be made to look however preferred.

Mint comes bundled with software for browsing the web, editing pictures, browsing files, watching videos and even a full office suite (LibreOffice). An average user can use Mint right away after a fresh install, using all the software that comes with the distribution to complete most of their daily tasks.

Mint is highly recommended for both users coming from Windows, as well as users coming from Ubuntu, but unhappy with Ubuntu's recent, rather dramatic interface changes. Mint provides an updated interface with a look and feel similar to Gnome 2, with an application menu reminiscent of the Windows 7 Start Menu, with categorization and search.

It's based upon Ubuntu LTS or Debian.
It depends on which one you select - Linux Mint or Linux Mint Debian Edition.
The Debian Edition is even more stable.

You can choose between Cinnamon, MATE and XFCE.

Long Term Support versions are versions of software that are continuously updated for an extended period of time, even after newer versions are launched. LTS versions will typically get feature additions and enhancements for an extended period of time, then security updates up until its End of Life. An LTS release should typically be considered good for at least 5 years.

Linux Mint is not Canonical, while based upon Ubuntu.

Mint gains a very strong package ecosystem and software manager of Debian, including more than 30,000 packages available from the Debian repositories.

Linux Mint is currently the most hit page on DistroWatch. Because of its popularity, long-term support is pretty guaranteed.

Linux Mint has a quite pretty default desktop. Cinnamon is adopted by other distros also.

Linux Mint does maintain a free software environment, however, it does offer full support to proprietary software (Chrome, Skype, Teamviewer).

The distro is the easiest operating system to run ever.

Mint is extremely easy to install, and with community support, easy to move onto adjusting the OS to meet your specific needs. The vast majority of instructions for undertaking configuration work and are easy to understand.