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Quality AssuranceWeb Development

What are the best JavaScript client-side error logging services?

18

Options
Considered

249

User
Recs.

Oct 20, 2020

Last
Updated

Here’s the Deal

The Best 2 of 17 OptionsWhy?

Best JavaScript client-side error logging services	Price	Hosting options	Supported languages
91 Sentry	Free / paid	Cloud or Self-hosted	Any
91 TrackJS JavaScript Error Logging	Paid	Cloud	-
82 InsightOps (previously Logentries)	Paid	Cloud hosted	Android / GoLang / JavaScript/HTML5 / iOS / Java / .NET / .NET Serilog / PHP Logging / Python
-- Rollbar	-	-	-
-- Bugsnag	-	Cloud or On-Premise/Self-hosted	50+ (https://www.bugsnag.com/platforms/)

Sentry

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Top Con

Poor search and filter options on the aggregate view

Top Pro

Source maps

Specs

Hosting options:Cloud or Self-hosted

Supported languages:Any

Type:aggregation

Supported input methods:Any

Top Con

Setup instructions are poorly explained

The client keys page of the setup section has keys that have the public and private keys in them. This isn't explained on the page, so when integrating Sentry with another service, it's easy to mistakenly copy the private key when you wanted the public key. See More

Top Pro

Tracebacks (stack traces)

Top Con

Some old issues still not fixed

There are still some old issues, specifically speaking, with the Ruby Client that haven't been fixed yet. See More

Top Pro

Pinpointing of errors (in your JS source file)

With Sentry, you won't have to get those meaningless and hard to figure out error messages with your minified JS files. All you need to do is provide Sentry with a source map and it'll decompress your JS file and pin point to which line is causing the error. See More

Top Con

Limited free plan

Only 7 days of retention (Rollbar offers 30) and one user (unlimited on Rollbar) See More

Top Pro

Open source

Sentry's source code is publicly available via their Github repository See More

Top Pro

Supports a number of different languages

The languages that Sentry supports includes Python, PHP, C#, Java, and Ruby. See the documentation for the full list. See More

Top Pro

Consolidates similar errors and makes resolution easy

It's what Sentry calls [Rollups](https://docs.sentry.io/learn/rollups/]. All individual issues rolled-up can still be drilled down. Also two issues can be merged manually. See More

Top Pro

Used by large companies

Sentry's error tracking service is currently being used by a number of large websites/apps/services which include big names such as Disqus, Rdio, Pinterest, Path and many others as well. See More

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TrackJS JavaScript Error Logging

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Top Pro

Telemetry timeline

Understanding the console, network, and user events that led up to an error makes it possible to recreate it in development. See More

Top Con

Multiple errors from the same user can bloat your metrics

No "distinct" error count. If a loop ends up inflating a single user's error count, all reports are affected. Dashboard skewed by weird outliers. Recently (as of February 2018) sorting by "users impacted" was introduced to reduce this problem. See More

Eric Richardson's Experience

We are using TrackJS to catch errors in both a traditional jQuery/JS application and a couple of AngularJS applications. We have been able to catch a bunch of errors that we may not have otherwise known about, and have been able to debug them easily using the information given in the details. Would absolutely recommend their service to anyone needing to know what's happening client side with their application! See More

Specs

Hosting options:Cloud

Price:$49/month

Languages:JavaScript

Top Pro

Error trends

Reports show what are the important errors to focus on fixing. See More

Top Con

No deployments using a REST API call

Jeff Fleishhacker's Experience

TrackJS is an invaluable part of the ReadWorks.org web application's production monitoring and troubleshooting workflow. TrackJS helps us monitor and troubleshoot our web application. The detailed breakdown of each issue helps us determine where our application needs work, what types of users are experiencing the problem, and what actions the user has taken leading up to the breakage. The overview helps us see trends and quickly make decisions about where to focus our fixes. The ability to add custom metadata helps us classify and reference back to our internal data each of the issues TrackJS catches. See More

Top Pro

Wraps console.log for errors

All messages sent into console are included with error messages for additional context and logging. See More

Mirko's Experience

TrackJS has helped us track down lots of hard-to-find bugs and monitor the overall client-side error rate in a very effective manner. I highly recommend anyone developing web apps to try it out! See More

Top Pro

Realtime notifications

See when new errors are happening in Slack or Hipchat rooms. See More

Kevin Borders's Experience

TrackJS does a great job of grouping errors together across different builds without over-aggregating different errors. The support for source maps and including console.log statements makes it easy to isolate the source of exceptions. See More

Top Pro

Ability to track an error down to a specific customer (if necessary)

TrackJS supports custom user IDs, which can be random strings that we, the customer can assign to a certain user. This helps a lot when handling a support request or a bug report from customers. See More

SuccessfulMehen's Experience

Great product, great support. See More

Top Pro

Daily summary email

You can see how your site is doing every day with a summary of all the interesting activity and errors that should be checked into. See More

Levi Tomes's Experience

We use TrackJS for a few products that run in different environments, and in some cases on unexpected hardware/software configurations. TrackJS helps us capture application state on the client at exception time that was nontrivial to collect and correlate to our backend logs in our other services. It also provides an interface that allows developers as well as non-developers to compose rules/error groups in a way that technical support and qa can leverage trackJS data without developer intervention in many cases. See More

Top Pro

Engineer Support

You will always get an engineer who can understand and answer your question right away whenever you need help. See More

SuccinctSabazios's Experience

We have been using TrackJS at Blake for a few years now. It gives us extra confidence in deploying new code. Bugs will always find a way to creep into production, at least with TrackJS we can catch them before customers ever see them. See More

Top Pro

Highly customizable with custom JS code on the page

Hooks in the code that let you customize just about anything, you can get the error object before it's sent to the server and do whatever you like with it. See More

Thomas Christie's Experience

I used TrackJS for my PhD thesis work. I created game and recruited people to play the game via Amazon Mechanical Turk. Using TrackJS code in the game Javascript allowed me to track user progress through the game and be aware of bugs (with stack traces!) - which was critical for me, as I didn't have the resources to test my game for every browser and version. I plan to use TrackJS for any future client-side javascript code I deploy. It's become indispensable for me. See More

Top Pro

Inline sourcecode snippets

Error messages and stacktraces are shown with snippets of the raw source at the location. This gives a ton of context to quickly find the error. See More

HonorableHehu's Experience

I've been VERY satisfied with TrackJS. I have used the service with various SPAs for about three years. I think two of the top features for me are the telemetry timeline and analytics dashboard. It's also very ease to see what's happening from the recents view. I also use the email summaries and realtime notifications. I don't have any cons to list. See More

Top Pro

Powerful ignore rules and grouping rules

To ignore spurious errors. See More

Farhan Ahmad's Experience

We are using TrackJS for keeping an eye on an AngularJS app. The realtime and daily notification notifications/emails give us peace of mind that the app is doing well. For errors, the stack traces and debugging info has been helpful in tracking down bugs. See More

Top Pro

Find bug in product easily

TrackJs is very useful to catch console errors. See More

ThoroughMormo's Experience

Awesome... Showed us things we didn't even know to look for! Must have tool in any Dev's monitoring toolset. See More

Top Pro

Analytics dashboard

A snapshot of how you are doing, comparing page view volume to error volume. See More

Eva Szadeczky-Kardoss's Experience

What I loved with this one: super easy setup, flexible notification settings and the very useful console.log feature. I also considered Google solutions and trakerr.io but neither did what I needed. TrackJS does. See More

Top Pro

Very useful product for use and tracking issues

BraveMastoratia's Experience

Top class product and great support for the team when needed. See More

Top Pro

Personal touch customer support

WorthyLelantos's Experience

Easy to implement, good information about detected errors and powerful dashboard. It's been helping us us for some years, and it has always fulfilled our expectations. See More

Top Pro

Predictable Billing

No surprise bills caused by changes in usage. See More

Sam Schneider's Experience

We have been able to quickly find out checkout funnel affecting JS errors that were sometimes missed during the QA process. See More

Top Pro

Client specs

Some general information like browser, operating system and viewport used by the client may help to determine source of trouble more precisely. See More

IndependentBarraiya's Experience

Really positive. Does exactly what we need, UI is great, alerting is just right See More

MemorableKurunta's Experience

very good, product is helping us a lot to catch issues and fix things. See More

Greg Lockwood's Experience

Loved TrackJS. Has clear stack traces to make finding problems much easier. Responsive support, they responded quickly to bugs I submitted. Plus, having met Todd, I believe in his vision and dedication to the cause. See More

GloriousHlin's Experience

Great product! See More

15 Other Options Considered

InsightOps (previously Logentries)

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TG's Experience

This doesn't really belong in this category. it aggregates the logs from the clients, but doesn't do a great job surfacing errors or showing which ones are impactful. This is primarily a server log aggregator solution and does not really help client-side problems. See More

Specs

Hosting options:Cloud hosted

Supported languages:Android / GoLang / JavaScript/HTML5 / iOS / Java / .NET / .NET Serilog / PHP Logging / Python

Type:aggregation & monitoring

Supported input methods:Token-based / Plain TCP/UDP / HTTP PUT

Rollbar

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Top Pro

Error information from 3rd party scripts even without correct CORS

This feature is quite an interesting technical feat, considering that it shouldn't really be possible to get error information form 3rd party scripts. See this and this for discussions. See More

Top Con

No context for some errors

For some errors (possibly JavaScript injected into the page), Rollbar is unable to offer any context. See More

Top Pro

Generous free plan

Free plan allows for up to 5000 events/month, customizable rate limits, integrations (e.g. with Slack), multiple users, and 30 day retention. See More

Top Con

Old-school UI

Built with the default Bootstrap theme. Looks like 2011. See More

Top Pro

Integrates with Slack

Rollbar can be integrated with Slack to send notifications of various event to a set Slack channel based on customizable rules. See More

Top Pro

Stack traces (traceback)

Stack trace with function calls and line numbers. See More

Top Pro

Client library is open source

Top Pro

Custom error grouping

Top Pro

Not blocked by ad blockers

At least as of 2015-July-14. Many other prominent loggers are blocked, e.g. Loggly and LogEntries. See More

Top Pro

Capture any uncaught errors

Rollbar allows sending any log messages to Rollbar not just exceptions enabling you to go back and check for missed exceptions. See More

Top Pro

Supports "deploy" events

You can easily send "deploy" events with curl, so that you know to which version the errors apply. Errors are grouped automatically by name/type, but if the re-occur after a deploy, they'll be shown again above the deploy in the timeline. See More

Top Pro

Multiple integration options

Asana - Create and resolve Asana tasks Bitbucket Issues - Create and manage Bitbucket Issues Campfire - Get alerts in your Campfire room Flowdock - Get messages in your flow GitHub Issues - Create and manage GitHub Issues HipChat - Get alerts in your HipChat room JIRA - Create, resolve, and reopen JIRA issues PagerDuty - Trigger and resolve incidents in PagerDuty Pivotal Tracker - Create and manage Pivotal Tracker stories Slack - get alerts in a chatroom or group Sprintly - Create and manage Sprintly items Trello - Create and manage cards in Trello VictorOps - Trigger and recover alerts in VictorOps Webhook - Post JSON payloads to arbitrary URLs Email - get notifications and daily summaries See More

Top Pro

Source maps support

Source map support is used to reference original source code in cases where the code is minified. See More

Top Pro

Error filtering

Rollbar allows ignoring specific exceptions simply by adding the error message to the ignoredMessages array. See More

Bugsnag

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Top Pro

Great documentation

Clear, concise documentation. Plus docs on cross-domain script errors and enabling CORS. See More

Top Con

The tool seems flaky

De-obfuscation doesn't always work on react-native projects. See More

Specs

Hosting options:Cloud or On-Premise/Self-hosted

Supported languages:50+ (https://www.bugsnag.com/platforms/)

Type:prioritization + aggregation

Platforms:Windows, Linux, Mac, Cloud

Top Pro

Email, chat, sms notifications

Bugsnag can be set up to send email notifications as soon as exceptions occur. It can also integrate with a number of third-party services that can be used for notifications including Campfire, HipChat, Twilio SMS and custom solutions via Webhook. See More

Top Con

Blocked by ad blockers by default

Bugsnag is blocked by the AdBlock EasyPrivacy filter. See More

Top Pro

Automatic issues/ticket creation

Bugsnag integrates with a wide variety of 3rd party tools to automatically create issues or tickets. Integrations include GitHub, BitBucket, UserVoice, Trello and many, many others. See More

Top Pro

Has a free plan

After a two-week full-featured free trial period the user is limited to 2,000 errors/month, 1 user and 1 project. See More

Top Pro

Exceptions are grouped

Bugsnag groups similar exceptions together displaying the number of occurences so that there's no need to deal with each instance of the error separately. See More

Top Pro

Exceptional documentation organization

Their documentation was well organized, easy to search through for the platform of choice and quick work of full product integration. See More

Top Pro

Supports Unity 3D

Drop in place integration with Unity 3D, only a simple API Token configuration on game object and everything was up & running with almost zero code written. See More

Top Pro

Supports phabricator integrations

Not many products have decided to finally start doing this, phabricator now has a champion. See More

Top Pro

Source map support

Top Pro

Stack traces

Top Pro

Client libraries are open source

Top Pro

Report uncaught errors

Top Pro

Good web UI

New Relic

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Airbrake

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Top Pro

Easy to use UI

Airbrake.io boasts a beautiful user interface which gives easy access to features such as intelligent error grouping and application insights, session details and backtraces. All these allow you to squash those bugs at a much faster pace. See More

Top Con

Issues with tracking errors

Multiple people have reported Airbrake not being able to track errors. See More

Top Pro

Airbrake errors can be self-hosted on Errbit

Errbit is a self-hosted error catcher for Airbrake. It allows keeping errors off Airbrake's servers by using Airbrake's error tracking tools to send error logs to your own ErrBit based web service. Useful for when errors contain sensitive client data. See More

Top Con

Does not support segment integration

Top Pro

Easy integration with other applications

Airbrake integrates easily with Github, Hipchat, Asana and a number of other services, which can be viewed here. Also if you've got a custom app you'd like to integrate into Airbrake, you can use Airbrake's public API or there web hooks functionality to your advantage. See More

Top Con

No integrations on the free plan

Top Pro

Filtering errors

Top Pro

Asynchronous error tracking script

By including Airbrake's client side error tracking JS into your code, you won't have to worry about it affecting your page load times at all. Since the library loads asynchronously, which means it won't cause painful delays for your site's visitors. See More

Top Pro

Source map support

Top Pro

Backtrace (stack trace)

Raygun

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Top Pro

30 day free trials are available for all plans

To get the feel of the program, you can take 30 days to figure out if its right for you before paying a penny. See More

Top Con

Access to APIs, NDAs and SLAs costs $999+/month

You can only get access to Raygun's APIs (application program interface), NDAs (non-disclosure agreements), and SLAs (service level agreement) with the Enterprise plan, which costs at least $999/month. Having access to these could be beneficial, or at least provide peace of mind to smaller companies that can't afford that very expensive price tag. See More

Specs

Supported languages:Any

Integrations:Unlimited

Filtering:Custom

Pricing :Event and error based

Top Pro

All plans have unlimited team members

No matter how big your team is, the number of team members will never exclude you from a cheaper plan. See More

Top Con

Expensive - plans start at $75/month

Month-by-month, the plans cost $75 for Small, $224 for Medium, $749 for Large, and $999+ for Enterprise. These prices are reduced if you pay for a full year at once - those costs work out to $49/month for Small, $150/month for medium, $499 for Large, and $999+ for Enterprise. See More

Putt the Planets

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Errorception

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Top Pro

Extremely high performance

Errorception's script loads incredibly fast on your webpage, without affecting your site's load time at all. See More

Top Con

No Free Plan

Even though Errorception does offer a Free (No credit Card required) 30 day trial, the bug tracking service does not offer a Free plan, unlike some of the other services in the list. See More

Top Pro

Reasonable pricing

Even though the company offers no free plan, their other plans are quite reasonably priced, with the micro plan starting at just $5 a month and a 500 errors/month quota. See More

Top Pro

Provides all necessary Error tracking features

Errorception, along with its competitors provides the same vast set of tools, to make your life easier. Features include grouping of errors, noise reduction (caused by misbehaving plugins in client browsers), error filtering and Email alerts as well. See More

Usersnap

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ErrLytics

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