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What are the best e-Commerce live chat solutions?
4
Options
Considered
4
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Mar 10, 2021
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4
Options
Considered
Best e-Commerce live chat solutions
Price
Last Updated
--
Freshchat
Free/Paid
Mar 10, 2021
--
Tidio
Free/Paid
Mar 10, 2021
--
Userlike
Free/Paid
Mar 10, 2021
--
LiveChat Inc.
Paid
Mar 10, 2021
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--
Freshchat
My Rec
ommendation
for
Freshchat
My Recommendation for
Freshchat
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6
Pros
6
Top
Pro
•••
Co-browsing
You can direct the user to specific pages on your website remotely.
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Top
Pro
•••
Customer push notifications
Allows to reengage with users on mobiles with push notifications.
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Top
Pro
•••
Free forever plan
100 agents can talk to 10k monthly unique visitors.
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Top
Pro
•••
Has a mobile app for agents
The eCommerce seller can continue receiving chat support on the go. Android app: https://play.google.com/store/apps/details?id=io.customerly.app
See More
Top
Pro
•••
Co-browsing
You can direct the user to specific pages on your website remotely.
See More
Top
Pro
•••
Co-browsing
You can direct the user to specific pages on your website remotely.
See More
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See All
Free/Paid
Recommend
1
--
Tidio
My Rec
ommendation
for
Tidio
My Recommendation for
Tidio
Add Video or Image
All
2
Pros
2
Top
Pro
•••
Has a mobile app for agents
The eCommerce seller can continue receiving chat support on the go. Android app: https://play.google.com/store/apps/details?id=com.tidiochat.app
See More
Top
Pro
•••
Free tier
Limited to 100 users/month... see https://www.tidio.com/pricing/
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Hide
Free/Paid
Recommend
1
--
Userlike
My Rec
ommendation
for
Userlike
My Recommendation for
Userlike
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All
1
Pros
1
Top
Pro
•••
On-page guidance
Instead of explaining where to take a left, where to go right, and where to go straight, take the customer by the hand and guide him to the right page of your website.
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Free/Paid
Recommend
1
--
LiveChat Inc.
My Rec
ommendation
for
LiveChat Inc.
My Recommendation for
LiveChat Inc.
Add Video or Image
All
1
Cons
1
Top
Con
•••
No free tier
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Paid
Recommend
1
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