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Matrix is a protocol for enabling real-time communication between different service providers.
SpecsUpdate
Pros
Pro Can be integrated with existing communication services
Matrix is designed to support Instant Messaging, VoIP/WebRTC signalling and Internet of Things communication and allows cross-communication between those services. Meaning one person could be using IRC and another Slack for IMs, or one person could be using Skype and another Google Hangouts for videoconferencing.
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Cons
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Recommendations
Matrix
Recommended 3 years ago
Pro
Does not require a centralized server to establish a connection between two usersPro
Offers choice of clientsPro
Built on an open standardPro
Bridges other networks into a single decentralised networkPro
Has an easy to use client called RiotPro
Supports different kinds of communicationPro
Has an app store for 3rd party integrations & botsPro
Maintains full conversation historyPro
Has an active community behind itPro
Can be integrated with existing communication servicesPro
Matrix prioritizes direct messaging with people the same as Slack-style groupsPro
Can be used without a phoneComments
Flagged Pros + Cons
Pro Can be used without a phone
Matrix allows full desktop / web access without a dependency to a smartphone that has to be online.