When comparing Timber vs Logentries, the Slant community recommends Logentries for most people. In the question“What are the best log management, aggregation & monitoring tools?” Logentries is ranked 1st while Timber is ranked 20th. The most important reason people chose Logentries is:
Alerts can be created based on tags or by setting criteria via the intuitive and powerful [search](https://logentries.com/doc/search/) capabilities of LogEntries. To not flood notifications it's possible to specify limitations for alerts, such as how many times an hour an event has to happen for it to trigger a notification. Notifications can be sent by email, mobile messaging or via [webhooks](https://logentries.com/doc/webhookalert/) (webhooks are sent server in real-time, so there's no need for polling for changes).
Ranked in these QuestionsQuestion Ranking
Pro Beautiful, modern, easy interface
The Timber interface stands out in the space:
- It's beautiful, easy, and modern.
- It's fast. It uses advanced front-end technologies to maximize performance and usability (react, redux, etc).
Pro Great search
Timber offers a really great simple search, with a support for advanced features like: term negation, condition grouping (parenthesis), regex, field searches and conditions, etc.
Pro SQL query your logs (w/ join support)
Timber allows you to SQL query your logs just like you would a traditional database. The JOIN support is very powerful.
Pro Six month searchable retention
The retention Timber offers is exceptionally longer. The default is generally 2 - 4 weeks, Timber offers 6 months.
Pro Real-time graphing
Because Timber fully embraces structured data, graphing is simple, real time, and fast. They provide a number of aggregates you can graph on.
Pro Automatic context & structured data
Timber provides native libraries that automatically attach metadata to your logs. They've designed a schema that defines events and context, which normalizes the data and makes querying, alerting, and graphing simple and reliable.
Pro Easy installation
Timber can be installed in < 1 min and usually with a single command. It asks your for your application details and provides 1 set of simple instructions.
Pro Simple pricing and plans. No feature matrices.
Besides the free plan, Timber doesn't impose limits on the number of users, alerts, etc. It's entirely based on the amount of data allowed for the plan. It's refreshingly straightforward.
Pro Real-time alerts with thresholds
The alerts are real-time and the approach is thoughtful. Instead of blasting you with alerts every time it's triggered, they change the state of the alert once, notify you once, and then notify you again when the alert is no longer an issue.
Pro Excellent documentation
Timber's docs are detailed and thoughtful, both for the service as well as the libraries they offer.
Pro No rate limiting
Beyond the space your plan is allowed to use, there is no rate limiting.
Pro Logs show up quickly
Logs show up < 3 seconds of when they are generated
Pro Real-time alerts
Alerts can be created based on tags or by setting criteria via the intuitive and powerful search capabilities of LogEntries. To not flood notifications it's possible to specify limitations for alerts, such as how many times an hour an event has to happen for it to trigger a notification. Notifications can be sent by email, mobile messaging or via webhooks (webhooks are sent server in real-time, so there's no need for polling for changes).
Pro Supports a diverse set of programming languages
Including Java, .Net, Ruby, PHP, node.js, Python.
Pro Free up to 5 GB
Logentries free product allows uploading up to 5 GB of logs a month and has a 7-day retention period. The free product is available after the 30-day trial ends.
Pro Works with multiple PaaS and IaaS
Logentries works with Amazon Web Services (AWS), Heroku, AppFog, Engine Yard and other platform as a service (PaaS) providers, along with Amazon Web Services, Rackspace, Microsoft Azure and other infrastructure as a service (IaaS) providers.
Pro Event and search updates can be viewed in real-time
In Live Tail mode events and searches update in real-time. Live Tail mode can be used in Aggregate View, that allows selecting a combination of logfiles to be viewed together, and with any log groups created. These events are supplemented with tags to allows getting an overview of current events quickly at a glance.
Pro Supports the most popular programming frameworks
Supports the most popular programming frameworks, including Ruby and node.js.
Pro Offers an easy way of visualizing data via graphs
LogEntries allows each logfile to have a separate dashboard of various graphs & widgets put together for visualizing data. A dashboard is put together by dragging & dropping graphs and widgets into place. Graphs and widgets include charts, tables, gauges, event counts among other forms of data visualization.
Pro Real-time tagging makes reading logs easier
Colored indicators can be set that highlight events in a log in real-time based on given criteria. Criteria are set via intuitive and powerful search capabilities of LogEntries.
Pro Easy to set up
Logentries can be set up quickly and with relative ease.
Pro Great search
LogEntries has human readable, intuitive and powerful search with support for logical expressions, comparison expressions, regular expressions and ability to search based on field, group based on approximations over time, use functions such as count, sum, average and unique as well as save searches.
Pro Timestamps are displayed in the local time zone
Unlike Loggly, LogEntries displays timestamps in your timezone. You don't even have to configure anything.
Pro Excellent documentation
LogEntries has comprehensive documentation that's easy to read and understand and includes lots of screenshots and examples.
Pro Good technical support
Answer incidents pretty quickly.
Pro Prepared viewlets
Easy to get information fast with integrated dashboards. Also I can change as I want easy by rewriting query
Con Not really a centralized log management tool
It only takes in events from specified "apps", not all unstructured data. And, if you select "other" (apps), it just says:
Bummer! We don't support apps of this type yet.
Con Not available on self-hosted or bare metal
Con Confusing interface
The interface is packed with features and options, many of them I'm not sure what they do at all.
Con Character limit for each log entry
Currently log entries are limited to 8192 characters, if your log entry runs over this amount then it will be truncated where the excess log will be a new entry in the UI. This can easily cause a problem JSON structure with java stacktraces.
Con Limited search capabilites
Compared to Elasticsearch and other competitors, search syntax has few features, apart from regexp and NOT/AND/OR combining. E.g. has no syntax to determine if a field is absent.
The average plan is over $1.5 per GB, which can get very expensive for any sort of reasonable volume.
Con Short retention
The retention is very short (14 - 30 days).
Con There's a limit of 100 logs per server
Should you have a webserver that hosts many sites, you'll hit this undocumented limit. The token-based alternative solution is inconvenient to set up and maintain.
Con Can't track the source of errors in 3rd party libraries
Con Insufficiently secure web client logger
No progress since this was reported in September 2013.
Con Grouping is unsorted and limited
Eg. you can't really check what browsers people use, because the report is limited to 40 unique strings.
Con Blocked by ad blockers by default
https://easylist-downloads.adblockplus.org/easyprivacy.txt includes logentries
Con Signing up requires phone number
Con No CDN for the web client logger
Con TypeErrors (X is not a function) are not tracked
Loggly catches them by default. LogEntries doesn't seem to catch them even if
catchall is set to
true. See the GitHub issue.