When comparing Shipright vs GetFeedback, the Slant community recommends GetFeedback for most people. In the question“What are the best user feedback management tools?” GetFeedback is ranked 2nd while Shipright is ranked 7th. The most important reason people chose GetFeedback is:
Data is put into graphs, making it easy to evaluate the most and least popular responses.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Centralizes quite a lot of feedback data with ease
Pro A go-to place for team members on your product team
It increases transparency and makes it easy for team members to either look through all of the feedback themselves or find important insights easily.
Pro Easy & fast discovery of insights
It's really easy to find and store recurring/similar feature requests, user needs, issues, and other findings.
Pro Easy for owners to collect and evaluate data
Data is put into graphs, making it easy to evaluate the most and least popular responses.
Pro Visually engaging
Business owners are able to add appealing images and videos in their surveys that engage customers to fill-out their surveys.
Cons
Con Does not support a wide-range of integrations as of yet
Con No option for customer follow-up in the app
You cannot reach out or follow up on customers who gave negative feedback.