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Review of UseResponse powered by the Slant community.
UseResponse is designed for support agents to get best experience with customers on any device using ticketing system, ideas bank and organized online documentation.
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Pros
Pro Multi-language support
Currently supports 10 languages, translation tool available.
Pro Self-hosted option available
It includes unlimited number of users, agents, topics, support of SSL encryption, polls, announcements, and 1 year of support & upgrade. There are also commercial add-ons that can be purchased separately.
Pro Full UI Customization
Easy to configure the interface and the flows
Cons
Con No free version
Commonly Compared
UseResponse
vs