UseResponse is designed for support agents to get best experience with customers on any device using ticketing system, ideas bank and organized online documentation.
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Pro Self-hosted option available
It includes unlimited number of users, agents, topics, support of SSL encryption, Polls, Announcements, and 1 year of Support & Upgrade. There are also commercial add-ons that should be purchased apart from package
Pro Multi-language support
It currently has support for 5 different languages.