Here’s the Deal
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When comparing Freshchat vs HubRocket, the Slant community recommends Freshchat for most people. In the question“What is the best website live chat for customer support?” Freshchat is ranked 3rd while HubRocket is ranked 12th.
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Pros
Pro Relatively reliable
Pro HipChat notifications
Directly get HipChat notifications.
Pro Slack integration
You can get Slack notifications directly inside HubRocket.
Pro WHMCS integration
Pro Account managers app
Gives you the ability to monitor chats from clients associated with you when they talk with any other employee.
Pro Clean web interface
Cons
Con Not very subtle on the user
No cons yet!