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Add to SafariWhen comparing NetHunt CRM vs Zoho CRM, the Slant community recommends NetHunt CRM for most people. In the question“What is the best SaaS CRM?” NetHunt CRM is ranked 1st while Zoho CRM is ranked 2nd. The most important reason people chose NetHunt CRM is:
The system literally lives in Gmail. Users can see all essential client details right next to their conversations, they don't need to open too many apps to manage their database, email correspondence, calls, etc.
Specs
Question Ranking
Pros
Pro Native Gmail integration
The system literally lives in Gmail. Users can see all essential client details right next to their conversations, they don't need to open too many apps to manage their database, email correspondence, calls, etc.
Pro Full customization
You can customize every aspect of the system: pipelines, views, fields, and folders.
Pro Simple data migration process
There's no need to input all existing data manually: users can automatically upload it to NetHunt from other CRMs or spreadsheets.
Pro Outstanding customer support
Customer support representatives are really helpful and resolve all issues you may have.
Pro G Suite integration
Google Calendar, Drive, and Hangouts are integrated into the CRM as well.
Pro Restore data from the trash bin
If you delete a record by mistake, you may restore it in the system in a couple of clicks.
Pro Bulk email campaigns
Send out email campaigns to the customers from your own database or import data from other sources like spreadsheets.
Pro Team collaboration
Different roles and permissions allow workspace admin manage the team effectively.
Pro Free plan
A free CRM with a full set of features for the teams of up to 2 people.
Pro Integrates with multiple services
Zoho CRM integrates with MailChimp, SimplyCast, Wufoo, their own suite of apps and many other services.
Pro Affordable
$20 per user a month.
Pro Sophisticated reporting capabilities
Pro Can be accessed on any device
Zoho CRM is a cloud-based service, meaning it can be accessed from any device that has a browser and an internet connection.
Pro Allows setting up automatization rules of a few business processes
Some business processes such as sending out emails can be automated based on set criteria.
Pro Ability to build forms that convert to leads
Zoho allows creating web forms that can automatically be turned into leads.
Pro Allows setting up workflow automatization rules
Actions such as emailing, assigning tasks and updating fields can be set to automatically execute when set conditions are met.
Cons
Con No reminders yet
The system offers a set of follow-ups (some kind of a to-do list) but there are no reminders/notifications yet. However, the team said they are currently working on this feature, so fingers crossed.
Con Some components can be buggy
Con Poor customer support when it comes to complex problems
It can be difficult to explain complex problems to the support staff because of lacking english skills. And the support staff can be condescending.
