When comparing EngageBay vs HubSpot, the Slant community recommends EngageBay for most people. In the question“What is the best CRM?” EngageBay is ranked 4th while HubSpot is ranked 6th.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Everything a business needs is incorporated in a single platform.
Pro Affordable
Pro Best Support
Pro It is very simple
Pro Free On-boarding :)
I saved lot of time with the on-boarding session with the account manager. Thanks to Andy :)
Pro Integrates flawlessly with the other apps
You can use Twilio for call and SMS and SendGrid as the mail server and see engageBay working flawlessly with them.
Pro Easy-to-use platform
Hubspot has a simple and straightforward platform. Hubspot's design is made to be intuitive for people with no coding ability.
Pro Demo version available
You can try its demo version to assess your needs and budget as well as the tools functionality.
Cons
Con Annual lock-in contract
By default, the contracts are annual, but it would be preferable to have it monthly considering that they have pricey packages. We are talking about $200 per month (basic) that becomes a $2400 LOCK-IN annual contract. Having contracts by month allows you to terminate the contract earlier with lesser loss than having to pay an entire year's cost.
Con Paid technical support
It can be quite frustrating say you are already facing technical issues, and still, you need to pay their technical support to have this addressed.