When comparing Slack vs Viber, the Slant community recommends Viber for most people. In the question“What are the best messaging apps for Android?” Viber is ranked 8th while Slack is ranked 30th. The most important reason people chose Viber is:
Viber has native apps for both Windows and Mac that allow you to send and receive messages from your desktop. You can also use the desktop to make and receive calls. Synchronizes between all devices you are using Viber on. Allows transferring calls between devices.
Specs
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Pros
Pro Drag & drop files in channels
You can upload a file to any channel over HTTPS simply by dragging and dropping.
Pro Fantastic search functionality
You can deep search messages, files and snippets. Given Slacks integration into many external services, Slack is good enough to act as the central search interface for your entire team.
Pro @mentions
You can ping people to get their attention even if they are not online by @mentioning them. Slack supports desktop notifications.
Pro Very polished user experience
The entire Slack interface is polished and intuitive to use. There are very few bugs or inconsistencies in the UI and it's very fast to use. There is nothing in particular that is new with Slacks implementation of team chat, but the execution of the groups (called channels), search, external service integration and notifications is close to perfect.
Pro Apps for iOS, Android, Windows Phone, Mac OS, Linux, and Windows
Slack has apps for iOS, Android, Windows Phone, Mac OS, Linux, and Windows to give you the full functionality of Slack with some extra features not found on the website on most major platforms.
Pro Supports multiple teams
You can be signed into multiple teams simultaneously and quickly switch between them.
Pro Freemium plan
Free forever, only restriction on searchable message archives, up to 10k of your team’s most recent messages and 10 apps or service integration. Great for trying out first.
Pro Robust integration with a huge number of tools
Slack integrates with tools like Trello, GitHub, Dropbox, Mailchimp, and dozens of others, so you can have a centralized event feed of your project right alongside your chat. This is tremendously useful for keeping context with your discussions.
Pro Emoji reactions to limit excessive posts and notifications
Pro Multiple channels for different groups
Pro Syntax coloring
Pasted code can be colored based on syntax.
Pro Edit messages easily
It allows you to change what you sent by hovering to the message and selecting "Edit message" under the ellipsis (...).
Pro GIFS
easily embed gifs with /giphy
slash command.
Pro IRC connectivity over SSL
Pro Flexible, granular notification settings
Notifications are handled separately for mobile and the web app. You can receive notifications for all messages, just direct messages, or based on filters, and you can have different settings for different channels: you don't have to get notified every time someone pushed to GitHub or every time someone posts to off-topic chat, unless you want to.
Pro Inline link previews (photos, mockups, etc.)
When a link is added, some content in the link is shown such as image - like how Facebook does it when you share a link.
Pro Slackbot extensible chat robot
The "Slackbot" can is an extensible robot that can be set you remind you about tasks, auto respond to certain phrases and a variety of other functionality.
Pro Dev team is invested, responsive, and friendly
Having submitted both feedback and support requests for bot development, I can personally attest that the team takes feedback seriously, and responds quickly to communication. This is vital for any closed-source or hosted project.
Pro Shows local time of each participant
You can click on the profile of a user to see their local time. An especially useful feature when members of your team are working in different timezones.
Pro Self chatting
Creative implementation which is very good for personal journaling or drafting/collecting ideas. Previously, to do this, users needed to create a private channel with themselves. Note that some other team-chat apps may disallow creating group/channel with no 2nd person(s).
Pro Can Create Diagrams with Creately
You can just create flowcharts, org chart, mind maps, UML charts, infographics and many more by typing /creately new <document name>
Pro It can surprise you
There's a checkbox in preferences under advanced options that may surprise you.
Pro Desktop apps allow texting, calling and enables transferring calls between devices
Viber has native apps for both Windows and Mac that allow you to send and receive messages from your desktop. You can also use the desktop to make and receive calls. Synchronizes between all devices you are using Viber on. Allows transferring calls between devices.
Pro Supports voice calls
Viber has really well implemented voice tech. It has comparable quality to Skype and you can even tranfer calls from your phone to your desktop seamlessly.
Pro Completely free
Viber uses data connection and the app is free.
Pro Clean interface
The interface is simple, functional and intuitive.
Pro See who of your contacts is using Viber quickly
Viber is tied to your phone number so it can quickly see who else in your contacts list is using the application.
Pro Android Wear support
Viber includes Android Wear support on Android 4.3 or higher and Viber 5.3 or higher.
Pro Same protocol as used in Signal
Viber's protocol uses the same concepts of the "double ratchet" protocol used in Open Whisper Systems Signal application.
Pro Public chats
It's possible to be a fly on the wall on other group or one-to-one chats that have been opened up to the public. These public chats are often promotional chats with celebrities.
Pro Supports video calling over WiFi and data.
Can call friends using voice or video options.
Pro Combines cellular and data messaging
This has an advantage in that if you text someone who uses Viber it will be free, if not it will just revert to SMS. This means you can replace your standard messaging app with Viber as well.
Pro Keys only on device
Starting with Viber 6.0 the encryption keys are stored only on the clients themselves, not even Viber itself has access to them.
Pro No need to create an account or add contacts
One of the best things about Viber is how it handles setup and sending messages. Viber uses your existing number as your ID, so you don't need to create a separate Viber account.
Pro Supports 200 person group chat
Viber allows creating groups of up to 200 people on the Android version of Viber. It also has a cool "smart notifications" feature to prevent being overwhelmed with notifications if a lot of people are active in a chat group.
Pro Insight and well documented encryption
Viber has made a documentation available, explaining in great details their encryption system and giving good insight on how it works.
Cons
Con "Native" desktop apps are web apps
While it's great that Slack provides installable apps for Windows, macOS, and Linux, they're just the Slack web app wrapped in Electron shell. This means they don't offer the same level of native UX that a truly native toolkit app would.
Con Expensive when you need to upgrade
At $6.67 per user / month (or $8 if billed monthly) , Slack is significantly more expensive than the competition if you need features such as unlimited integrations (more than 10) or unlimited message storage (more than 10,000). However, the free version of Slack includes unlimited users.
However if you need only unlimited messages you can use storage services like https://slarck.com to upload then browse and search your entire message history, while staying in Slack's free plan. So with a combo of Slack+Slarck this con is not that major.
Con No self-hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider.
Con Hidden max limit of free users per channel
Slack says that their free accounts support an unlimited number of users, which is true. However they don't mention that there is an undisclosed maximum number of users per channel (8462). For a large open source community, this is something to keep in mind.
Con Proprietary (non-free/libre)
Con Linux client is very RAM intensive
Con Slow and lags sometimes
Con No E2E encryption
Data is sent of SSL only, not E2E encrypted.
Con API doesn't allow custom widgets in chat
Con API is overall very poor
Can't do much with integrations.
Con Awful performance and constant glitches, since it is Chromium-based
You will experience a lot of hangs and glitches and it eats immense (for as basic as UI is) amount of RAM.
Con Replies are the worst feature implementation of all time
Con No dark theme
Con Cannot share screen through the browser client
Con The company evades U. S. tax
The company uses the common practice of tax haven addresses in order to avoid paying US taxes despite being registered in Delaware.
Con Proprietary Software
Not Open Source.
Con No web client
You cannot login from the web to send and receive messages.
Con Constantly on
Need apps like Greenify to stop it from being constantly on and active, even if you don't use it.
Con Constant reminders of messages
If you don't check your messages (say your in a group chat and simply don't check all of them), it will flood your notifications.
Con Doesn't sync well
Sync awfully between Phone and PC clients.