When comparing Trillian for Business vs Twist, the Slant community recommends Twist for most people. In the question“What is the best team chat software?” Twist is ranked 23rd while Trillian for Business is ranked 24th. The most important reason people chose Twist is:
Channels are neatly divided into topic threads, focusing the discussions.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Comprehensive security and privacy policy
Trillian seems serious about security and privacy, and is ready to explain in detail how they architect their service to achieve these goals.
Pro Self-Hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider. Trillian supports both cloud hosting and a self-hosted Trillian Server.
Pro Native clients for Windows, Mac, Linux, iOS, Android, and Web.
Trillian has fully native apps for Windows, Mac, Linux, iOS, Android, and Web.
Pro Multi-protocol support
Chat with other Trillian users or those on Facebook, Google, AIM, ICQ, XMPP, Yahoo!, Twitter, and more.
Pro Focused collaboration
Channels are neatly divided into topic threads, focusing the discussions.
Pro Guest roles
Guest members can be added that have access to specific channels; ideal for individuals outside the team.
Cons
Con Only 1 month of search for free
The free tier only searches the last 1 month.