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4.7 star rating
0
What is the best alternative to Bitbucket's bug tracker?
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GitLab issues
All
7
Experiences
Pros
5
Cons
1
Specs
Top
Con
Search functionality is not that refined
While you can search for users or projects, you cannot search for a filename. This makes GitLab's search one of the weak points in an otherwise great tool.
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Pro
Good web UI
GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information. It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments. On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc... All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time.
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Pro
Free and open source
Gitlab is a free open source project licensed under MIT. Source code for Enterprise Edition can be found here and Community Edition here.
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Pro
Comes with integrated CI/CD solution
GitLab CI makes it easy to set up CI and deployment for projects in GitLab. It supports parallel testing, multiple platforms, Docker containers and streaming build logs.
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Pro
Regular updates
GitLab is being constantly worked on and has a new release every month on the 22nd. Updating is also very easy through a single upgrade script.
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Pro
Issues can have weight
On GitLab EE (free for open-source projects only) you can set the weight of an issue during its creation (from 1 to 9) to get a better idea of how much time, value or complexity a given issue has.
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Specs
Platforms:
Linux, BSD
Technology:
Ruby
Git:
yes
SVN:
no
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Experiences
Free / paid
77
2
YouTrack
All
10
Experiences
Pros
9
Specs
Top
Pro
REST API
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Top
Pro
Scrum
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Top
Pro
Mobile apps
Mobile apps for iOS and Android.
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Top
Pro
Kanban
Kanban boards.
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Top
Pro
Image editor
Built in image editor.
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Top
Pro
State-machine workflows
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Top
Pro
Migration options
Lots of migration options, e.g. from Jira.
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Pro
Zendesk integration
Can be integrated with Zendesk.
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Top
Pro
Gantt chart
Gant chart provides an overview of your projects in time.
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Specs
Platforms:
Windows, Linux, Mac, Web
Technology:
Java
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Experiences
Free/paid
3
0
Redmine
All
6
Experiences
Pros
5
Specs
Top
Pro
Free and open-source
Redmine is a free and open source tool.
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Pro
Visually appealing and has high usability
Redmine's UI is very simple and easy to learn to use. It does not overwhelm users with many options and information at once.
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Top
Pro
Built in Integration for GIT, SVN, & CVS
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Top
Pro
Built In Wiki
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Top
Pro
Plugins support
If there is additional features set you want you can find or write plugins to extend the ability.
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Specs
Platforms:
Windows, Linux, Unix, Mac
Technology:
Ruby on Rails
Git:
yes
SVN:
yes
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Free
59
9
GitHub Issues
All
14
Experiences
Pros
9
Cons
4
Specs
Top
Pro
Nice and usable UI
GitHub's UI is clean and intuitive. Each view is designed to not fill the screen with useless information. For example, the repository view displays only the most crucial data about that repo - on the top it displays the number of commits, branches, releases and contributors. When clicked, each of them will take the user to a page that displays more detailed information.
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Top
Con
Proprietary tool
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Pro
Large community
GitHub is the largest code host on the planet with over 21.4 million hosted repositories and many users. It's unarguably the largest VCS used by developers worldwide and as such, it has a vibrant community that follows it resulting in many guides and tutorials for new users. Even experienced developers can always find an answer to any question they may have.
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Top
Con
Only git repositories are fully supported
Github has full support only for Git, while it has some support for SVN. But it doesn't have any support for Mercurial though.
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Pro
Supports Two-Factor authentication
GitHub has added another layer of security to their user accounts. This layer comes in the form of Two-Factor authentication. After it's enabled, GitHub delivers an authentication code by SMS, or by a free application for smartphones. After two-factor authentication is enabled, the authentication code is sent to the account owner's phone any time someone attempts to sign into their GitHub account. This means that only someone who has both the password and authentication code can sign into the account.
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Con
Issues are not systematically linked to a specific release
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Pro
Convenient continuous integration with Travis CI
GitHub can be integrated with Travis CI for code testing and it is free for free open-source projects.
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Con
Only public repositories are free
Unfortunately, compared to some other competitors, GitHub offers closed repositories only for premium users, and the price is not cheap at all.
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Pro
Anyone can fork
Any user can fork a project and submit a pull request. If accepted by the owner, the fork will be merged with the master branch.
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Pro
Simplified team management tools
GitHub has easy and useful features to control teams, large and small alike. Team members can be given different powers on different projects, ranging from the ability to create them, to only being able to have read-only access.
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Pro
Excellent native apps
GitHub has native apps for mobile (iOS and Android), Windows and Mac, which make code deployment easier and faster.
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Pro
Issues can be linked to a specific release
Issues can be linked to a specific release using GitHub Projects.
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Top
Pro
Private repositories are also free
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Specs
Platforms:
Web
Git:
yes
Mercurial:
no
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Experiences
Free / paid
57
12
MaxiBug
All
7
Experiences
Pros
4
Cons
2
Specs
Top
Pro
Free
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Top
Con
PostgreSQL knowledge needed
There should be at least one person in the team that can administer a PostgreSQL server with user roles and rights.
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Top
Pro
Git support
From version 1.1.0 in the Issue form the "Git history" tab can be selected, and by pressing the sync button the Git history for an issue can be retrieved.
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Top
Con
Virus warning
Might give a false virus warning on some Windows versions when using the Edge browser, try with Chrome instead. If someone would like to sponsor a paid authenticode certificate this might be solved, please leave a comment!
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Top
Pro
Drag & Drop
Images can be dragged and dropped on the Issue form.
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Top
Pro
Single exe
All that is needed is a single exe (file size less than 3 MB) and a PostgreSQL server, the database will be created automatically.
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Specs
Platforms:
Windows
Technology:
C#
Git:
yes
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Experiences
Free
1
0
Mantis BT
All
5
Experiences
Pros
2
Cons
3
Top
Pro
Open source
MantisBT is a free and open source bug tracker.
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Top
Con
Little integration
Supports little integration with code repositories, and CI servers
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Top
Pro
Light
Really light and simple. Good for simple management.
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Top
Con
Too simple
Not powerful enough for complex management.
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Top
Con
No documentation can be found in the installation files
The files that are included with the installer or the files that come out of the box after a fresh installation don't include any documentation.
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Free
13
4
Gitea
All
15
Experiences
Pros
14
Specs
Top
Pro
Light-weight
Easy to install and setup. Can run on a VPS with 1 core CPU and 256MB RAM.
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Top
Pro
Open source and maintained by community
Unlike Gogs, which is maintained primarily by its creator.
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Top
Pro
Intuitive interface
Easy to navigate around and feels very natural in general.
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Top
Pro
Non-memory consuming
Just like Gogs, but with new features and fixed bugs. Unlike GitLab which is enormous.
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Top
Pro
Wiki and issues
Like GitHub, a wiki and issues (bugtracking) can be added to a repository.
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Top
Pro
Fast pace of development
New features, constantly updated.
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Top
Pro
Like Gogs but with faster bug fixes
If you love Gogs but were frustrated with the long wait for bugs to be fixed, this is for you.
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Top
Pro
Most common platforms
Versions available for Linux, Mac and Windows. This is possible because Gitea is developed in the Go language which makes it compact and fast too. Only one executable is needed.
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Top
Pro
Easy install with MariaDB back-end
No problems getting to work with MariaDB.
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Top
Pro
Simple to install/written in GO
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Top
Pro
Package Registry
Supports NuGet, npm, Cargo, Composer, Maven, RubyGems etc. To work with the NuGet package registry, you can use command-line interface tools as well as NuGet features in various IDEs like Visual Studio.
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Top
Pro
Runs perfect on a Raspberry Pi 3
Thanks to its light-weight and simple integration.
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Top
Pro
Customizable Templates
All templates can be overridden.
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Top
Pro
Focus only on key features
And if you want extra features, you can use web hooks.
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Specs
Platforms:
Windows, Linux, Mac, Docker
Technology:
Go
Git:
Yes
SVN:
No
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Experiences
Free
332
71
Lean Testing
All
5
Experiences
Pros
4
Cons
1
Top
Pro
Hosted
Offers a hosted version, which is very helpful if you want to avoid the time and energy it takes to host a bug tracker on your own internal server.
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Top
Con
Not very popular
Since it's not a very popular solution, there are not as many guides and resources for this out there. Plus, there's also a greater risk of it shutting down one day than other, more popular issue trackers.
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Top
Pro
Slack integration
Can easily be integrated with Slack.
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Top
Pro
Free unlimited projects & team members
Lean Testing is free for an unlimited number of team members or projects.
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Top
Pro
Test plan manager
Includes a manager for testing plans.
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5
0
Bugs Everywhere
All
5
Experiences
Pros
2
Cons
2
Specs
Top
Con
No recent updates
Last update seems to be 5 years ago.
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Top
Pro
Bug state can be modified offline
Users can easily change the bug state even while being offline.
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Top
Con
Only Linux
Only Linux distribution packages seem to be available.
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Top
Pro
Complements distributed version control systems
Bugs everywhere is a distributed bug tracker, it's built to be used in tandem with distributed version control systems.
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Specs
Platforms:
Linux
Technology:
Python
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here
5
0
Zammad
All
4
Experiences
Pros
2
Cons
1
Specs
Top
Pro
GitHub and Gitlab integrations
GitHub and Gitlab integrations.
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Top
Con
No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.
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Top
Pro
Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
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Specs
Platforms:
Linux, Docker
Technology:
Ruby
Hide
Free
4
0
Bugs
All
4
Experiences
Pros
2
Cons
1
Specs
Top
Pro
Simple installation
It runs on PHP and MySQL, which are ubiquitous nowadays.
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Top
Con
Based on an outdated Laravel version
The maintainer doesn't feel like porting it to a more recent Laravel version. So unless someone steps up, it may slowly die along with its PHP version.
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Top
Pro
Free and opensource
Bugs is free an Open source. Anyone can contribute to it.
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Specs
Platforms:
Web
Technology:
PHP
Hide
Free
3
0
Kwok Information Server
All
5
Experiences
Pros
3
Cons
1
Specs
Top
Pro
Web based
No client software needed.
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Top
Con
Limited
Might be too limited for advanced users, there seems to be no integration with version control systems like GIT or SVN.
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Top
Pro
Positive reviews
Positive reviews on SourceForge.
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Top
Pro
Win, Mac, Linux
Multi platform.
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Specs
Platforms:
Windows, Linux, Mac, Web
Technology:
Java
Git:
No
SVN:
No
Hide
Free / paid
3
0
Pivotal Tracker
All
9
Experiences
Pros
3
Cons
5
Specs
Top
Con
No Kanban-board
To get a good overview often Kanban boards are used. You can somehow imitate a board, but it is not comparable to a real Kanban-board.
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Top
Pro
Flexible
While not perfect kanban, Pivotal is somewhat flexible in that you can mark sections of stories. So rather than (or in addition to) a normal sprint, you can put a marker in to define all cards above that point as part of something, for example a release. Further, you can override the auto tracker and define how many points in a sprint. So there is some degree of flexibility which sometimes you don’t find in “purist” agile or scrum tools.
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Top
Con
Limited Work Flow & Process
Few story states. If your process involves some sort of QA and sign off, forget it - you get started, deliver, accept/reject, and finished. No way to customize this to your process. Sad miss for an easy fix/configuration.
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Top
Pro
Great software to use in conjunction with a disciplined agile/scrum development philosophy
Pivotal Tracker has a Kanban feel to it, but takes a more opinionated “Agile” approach to feature management: It encourages items in the flow to be user stories with effort points associated to them to allow Pivotal to calculate your team’s velocity. If you agree with the workflow, Pivotal offers a ton of functionality not provided by more generic tools like Trello. You can see your team’s velocity over time, organic smaller Stories into “Epics” (huge features) etc.
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Top
Con
Non-Editable Default Templates
Templates for defining stories and bugs save time. Pivotal has a default for story and bug. However you can’t edit these. So when you go to add your own, the titles can be confusing to users. Maybe title like “Our User Story” and “Our Bug”? Users will see all templates in the drop down and it’s confusing, so you end up with peope using the wrong templates which adds to process problems.
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Top
Pro
Stories can contain media files
Easy to create features/bugs/chores with embedded files (screenshots, docs, videos).
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Top
Con
No Saved & Shared Views
Everything is in a column. Aside from destroying Kanban, it also gets confusing. The real downside here is that there’s no way to save a set of columns and pin for others to quickly see. Everyone on the team is usually looking at a completely different set of work. This is literally the definition of not being on the same page.
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Top
Con
Not usable for multiple projects
If you want / need to have an overview of all the tasks going on over different projects and if you have these organized in different projects, there is no way to get an overview beside reporting. Just take a look at the screenshot and you see what you can expect.
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Specs
Platforms:
Web, iOS, Android
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Experiences
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8
2
b
All
4
Experiences
Pros
3
Specs
Top
Pro
No setup needed
You start by simply adding your first bug with hg b add <bug title>.
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Top
Pro
Fully distributed
It lives with your code. It is suitable for a completely distributed multi-user workflow without central points of failure. Users need not be online to add or change bugs.
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Top
Pro
'Get things done, not organized'
b follows the principle, "the only way to make your bug list prettier is to fix some damn bugs."
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Specs
Mercurial:
Yes
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1
0
Axosoft
All
6
Experiences
Pros
4
Cons
1
Specs
Top
Pro
Helpdesk functionality
Turn emails into support incident tickets. A brandable self-service portal can be created for customers to create and edit tickets without using paid Axosoft accounts.
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Top
Con
Can get rather expensive quickly
Axosoft can get pretty expensive pretty quickly for large teams and/or large projects. The cheapest tier allows for a maximum of five users and costs $20/month. However, for larger teams and larger projects it can easily go into the thousands of USD per month.
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Top
Pro
Extremely fine-grained control over the lifecycle of each task
Tasks are divided into categories and each category can have one or more workflows which are followed by tasks belonging to that category until their completion. In other words, workflows are used to set each step tasks need to take in order to be completed. Axosoft lets users have extremely fine-grained control over workflows and by extension, the whole lifecycle of each task. Each step in a workflow can be named and you can choose which fields are updated when a step is complete. This way you can automatically tweak tasks as they progress (you can set tasks to belong to different users once a step is complete, you can even change workflows for a task if a certain step is taken).
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Top
Pro
Items can be exported as PDF
Each item has a PDF button (among others) which lets you export all the information related to that particular item in PDF format.
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Top
Pro
Allows you to view only the most useful information at a given time
Axosoft lets users pretty much create custom dashboards any time they want to view only a specific part of the project data and information. You can choose which tabs to keep open and even how tasks are shown and what kind of data is shown for each task. This way you can see for example how much time is left in a sprint, or how much capacity the team has left to finish the project.
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Specs
Platforms:
Online, Windows
Technology:
.NET, SQL Server, IIS
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Paid
1
0
MiniBug v2
All
8
Experiences
Pros
7
Specs
Top
Pro
Free
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Top
Pro
PDF support
Generate a PDF from an issue.
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Top
Pro
Fast
Loading a project with thousands of issues usually takes less than a second on a PC with a SSD drive.
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Top
Pro
Pie chart
Shows a pie chart to give a quick overview of issue statusses and progress.
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Top
Pro
Attach images
Supports drag-and-drop for images.
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Top
Pro
Portable single exe
Only a lightweight single exe (less than 2 MB) is needed.
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Top
Pro
JSON and CSV support
Data is stored in JSON format and can be exported in CSV format.
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Specs
Platforms:
Windows
Technology:
C#
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Experiences
Free
1
0
Trac
All
6
Experiences
Pros
4
Cons
1
Specs
Top
Pro
Database support
Supports PostgreSQL, MySQL and SQLite.
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Top
Con
Python
Python can be slow sometimes.
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Top
Pro
GIT and SVN support
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Top
Pro
Open source
Written in Python.
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Top
Pro
Bitnami installer
Bitnami installer available.
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Specs
Platforms:
Windows, Linux, Mac
Technology:
Python
Hide
Free
3
1
The Bug Genie
All
4
Experiences
Pros
3
Specs
Top
Pro
Wiki
Built-in Wiki with MarkDown support.
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Top
Pro
Custom issue fields
The Bug Genie supports having any number of custom issue fields for any type of issue.
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Top
Pro
Open-source
The Bug Genie is a free and open source tool.
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Specs
Platforms:
Windows, Linux, Mac, Web, Self-Hosted
Technology:
PHP
Git:
yes
SVN:
yes
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Free / paid
5
2
Bugsnag
All
16
Experiences
Pros
13
Cons
2
Specs
Top
Pro
Great documentation
Clear, concise documentation. Plus docs on cross-domain script errors and enabling CORS.
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Top
Con
The tool seems flaky
De-obfuscation doesn't always work on react-native projects.
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Top
Pro
Email, chat, sms notifications
Bugsnag can be set up to send email notifications as soon as exceptions occur. It can also integrate with a number of third-party services that can be used for notifications including Campfire, HipChat, Twilio SMS and custom solutions via Webhook.
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Top
Con
Blocked by ad blockers by default
Bugsnag is blocked by the AdBlock EasyPrivacy filter.
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Top
Pro
Automatic issues/ticket creation
Bugsnag integrates with a wide variety of 3rd party tools to automatically create issues or tickets. Integrations include GitHub, BitBucket, UserVoice, Trello and many, many others.
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Top
Pro
Has a free plan
After a two-week full-featured free trial period the user is limited to 2,000 errors/month, 1 user and 1 project.
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Top
Pro
Exceptions are grouped
Bugsnag groups similar exceptions together displaying the number of occurences so that there's no need to deal with each instance of the error separately.
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Top
Pro
Exceptional documentation organization
Their documentation was well organized, easy to search through for the platform of choice and quick work of full product integration.
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Top
Pro
Supports Unity 3D
Drop in place integration with Unity 3D, only a simple API Token configuration on game object and everything was up & running with almost zero code written.
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Top
Pro
Supports phabricator integrations
Not many products have decided to finally start doing this, phabricator now has a champion.
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Top
Pro
Source map support
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Top
Pro
Stack traces
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Top
Pro
Client libraries are open source
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Top
Pro
Report uncaught errors
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Top
Pro
Good web UI
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Specs
Platforms:
Windows, Linux, Mac, Cloud
Technology:
Perl
Supported languages:
50+ (https://www.bugsnag.com/platforms/)
Hosting options:
Cloud / Self-hosted
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