I run an accounting software company, so this is—by far—my busiest time of year. And that means I get to start out a lot of customer support replies with this: “SORRY FOR THE DELAYED RESPONSE” I have been using Charm —currently in alpha!—for the past 3-4 weeks. It's totally changed the way I handle my c...
ProEasy to respond to tickets quickly
ConStill in beta / invite-only