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Zendesk is "all-in-one customer service software" with native apps for Android, iOS, Blackberry, and Windows phone.
SpecsUpdate
PlatformsWeb, Mobile
Pros
Pro Long list of resources
Zendesk offers a lot of learning resources for users that will teach you how to use Zendesk and improve your customer service. These include webinars, videos and more.
Know any positive aspects of this option?