1
User
Recs.
Recs.
10
Updates
Last
Updated
Updated
Activity
35 Options
Open source help desk built with Rails, manage customer communication via telephone, facebook, twitter, chat and e-mails.
While some consider Zammad an alternative to Jira, it is actually meant less for project planning and more for communication.
Also available:
- paid hosted version
- consulting and development services for the self-hosted version.
SpecsUpdate
PlatformsLinux, Docker
TechnologyRuby
Pros
Cons
Con Not a bug tracking tool
More of a helpdesk tool than a bug tracking tool, although it offers GitHub and Gitlab integrations.
Know any negative aspects of this option?