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You have access to analytics with the Premium and Enterprise accounts. You can create filters to better get the insights you're looking for. You can see the performance of individual team members, the number of incoming and outgoing messages, who your most active customers are and more. This gives you a more complete list of what analytics are provided. See More
The limited subscription model (Team) is $12 per user ($14 if billed monthly). Premium is $24 (or $29) per user. The monthly bill can add up fast, especially for bigger teams. They will continue to raise your price over and over. They will not show any loyalty. The rates continue to increase, the new rates are going to be $22 - $49 per user, per month! You can see the pricing here. See More
As of April 20, 2018, Front automatically imports the most recent 10,000 emails when you connect a Gmail account. Here's more information: https://community.frontapp.com/t/m26p1t/how-to-import-your-email-inbox-history In order to import your email history to Front from Outlook, Google Groups, or other email providers, you have to send the Front team an email requesting that they do the import for you. Here is more about the process. See More
SharedBox forwards incoming emails to chosen channel in Slack and the emails can directly be replied in Slack as well. For teams that already use Slack for communication, it makes it easy to collaborate on emails within a product their conversation already happen in. See More
Drag doesn't intrude in the users inbox experiences, integrating seamlessly to Gmail. No training needed, Drag is intuitive and simple, just as any shared inbox needs to be. The idea of being able to manage your team workflow right from inside our own inbox is also very convenient. See More
Disclaimer: I'm a co-founder of Drag. As a previous user of multiple productivity apps, I used to feel the pain of jumping back and forth between multiple applications, whereas now my team and I can share emails and manage everything from one single place, in Gmail. See More
Duda Bardavid's Experience
They have a bunch of pre-built message templates under categories such as status updates, feedback, etc. which they have put together very thoughtfully. You can you build your own customized templates. You can rely on these templates to send recurring emails to clients quickly. See More
I considered most web applications and browser extensions out there. In terms of the features, ClientFlow does go a long way. In fact, it goes one step further by adding a layer of client management on top of shared Inbox. With a full fledged in built task management module, ClientFlow will be great for you if you want to manage work on one platform. See More
Abhinav M's Experience
The email section allows for consuming all of your email accounts in it, utilizing shared addresses (email@example.com), personal work inbox (firstname.lastname@example.org) and personal inbox (email@example.com). It’s important because the collaborative part of Missive becomes useful when users consume all of their emails within the app. You not only want to collaborate around emails sent to your company help@address, but also around the really important emails you most likely receive at your personal company address, like that really important email you received from a potential high profile partner. See More
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