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Hired MyWebSpot for 9 days whilst in France staying in Normandy. The device did not work, was unable to contact customer services via the phone. The phone message told me to send an email (which I could not do as no wifi). No refund, no contact with anyone. Almost wanted to keep the device to see if they would contact me! Will not be using again! See More
MyWebspot has a limit of 1GB of data per day in 4G, before the connections speed is hindered to a maximum of 500kb/s. Compared to other pocket WiFi providers, this is a high limit before reaching speed throttle level. See More
The WI-FI can have some issues where it won't work despite being in a city, there are no reception issues, even within the first 1GB of use. Sometimes you can get it to work but only for a few minutes. Even after getting it to work after you've used your first 1GB the speed will drop down to 256kbps making it quite painful to browse internet, because many times webpages will time out while trying to load at that speed. See More
After having great service/reception in France (in Perigord region) the 2 previous years, last summer I had little to no service, it was practically useless. I'm fairly certain that I was given an older device as well, but I don't want an unreliable service. Also 3 years in a row, we had delivery problems - it was being shipped to our niece's house just outside Paris, so shouldn't have been complicated. I'm now going to try another service. For 20+ days, I pay a lot, but would pay more to have reliable service. Our family's French cell phones and tablets access the internet just fine when we are there, so there is service in the area, it's a mifi issue. See More
The PocketWiFi has been working perfectly for us during our stay in Amsterdam,Brussels and Paris. The signal was very strong everywhere it has not let us down. The customer service was great particular for making the logistics of pickup and return was so helpful to us. Would recommend PocketWiFi Amsterdam to anyone See More
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