When comparing Redbooth vs FogBugz, the Slant community recommends FogBugz for most people. In the question“What are the best bug/issue tracking tools for small development teams?” FogBugz is ranked 6th while Redbooth is ranked 13th. The most important reason people chose FogBugz is:
EBS produces ship date probability distributions, see [here](http://help.fogcreek.com/7676/evidence-based-scheduling-ebs).
Ranked in these QuestionsQuestion Ranking
Pro Tasks can be interacted with via email
Redbooth allows creating and replying to tasks using email.
Pro Allows getting granular in how manage tasks
Redbooth allows creating task lists and subtasks and each item can have labels, comments, descriptions, attachments, allotted time, etc.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Con Collaborative features are behind a paywall
Group chat and video messaging requires a Premium account.
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.