When comparing Bugzilla vs Redbooth, the Slant community recommends Redbooth for most people. In the question“What are the best bug/issue tracking tools for small development teams?” Redbooth is ranked 13th while Bugzilla is ranked 19th. The most important reason people chose Redbooth is:
Free version for up to 2 users.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Windows, Linux and Mac
Windows, Linux and Mac versions available.
Pro Free
Pro Free version
Free version for up to 2 users.
Pro Tasks can be interacted with via email
Redbooth allows creating and replying to tasks using email.
Pro Allows getting granular in how manage tasks
Redbooth allows creating task lists and subtasks and each item can have labels, comments, descriptions, attachments, allotted time, etc.
Cons
Con Complicated installation
Installation is not for the fainthearted, as it includes installing Perl, configuring for IIS or Apache, and a database like MySQL, Oracle or PostgreSQL.
Con Collaborative features are behind a paywall
Group chat and video messaging requires a Premium account.