When comparing SendGrid vs Pepipost, the Slant community recommends SendGrid for most people. In the question“What are the best transactional email services?” SendGrid is ranked 5th while Pepipost is ranked 9th. The most important reason people chose SendGrid is:
SendGrid offers amazing analytics and reports. You can check which messages are delivered, which are marked as spam and much more. SendGrid also lets you download the data in order to look through it locally.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Excellent analytics
SendGrid offers amazing analytics and reports. You can check which messages are delivered, which are marked as spam and much more. SendGrid also lets you download the data in order to look through it locally.
Pro Great support for beginners and experienced users
If you are just getting started with email marketing and transactional emails or if you get stuck somewhere, SendGrid includes amazing videos and guides to help you work out any problem you may have. What's more, it also has phone, chat and email support available 24/7.
Pro Both newsletter and transactional emails
Usually when choosing a service to send your application's emails you need two. One to send the newsletter or news and promotions from the marketing team and the other to send you application's automatic emails and messages.
With SendGrid you don't have to choose two because it doubles both as a transactional and marketing platform at once.
Pro Has a free tier
12,000 free e-mails per month.
Pro Easy to use API
The API is very easy to use and very intuitive. On top of that, the documentation for the API is complete and very useful, covering everything you need to know.
Pro Pay only for emails that are not opened
While other services make you pay for each email sent, Pepipost's philosophy is that email conversations should be free regardless, this way the pricing model is built around paying for emails that are not open. So it's up to you to make quality emails and make as much users as possible to open them in order to pay less.
Pro Simple APIs to send emails
Simple HTTP APIs, which are easy to understand and integrate. Complete documentation with sample code snippets for different programming languages. Refer the documentation for more details.
Pro Deliverability and strategic consulting
Inline with the philosophy, Pepipost offers deliverability and strategic consulting to clients to help them make most of their marketing investment.
Pro Awesome support
They are available 24x7, and are very happy to help you.
Cons
Con Port 2525 is not encrypted
Most cloud providers block ports 25, 465, and 587. Port 2525 is commonly open but SendGrid only allows unencrypted messages via that port.
Note: There are also so some certificate issues (see https://support.sendgrid.com/hc/en-us/articles/200182008-Certificate-verification-failed-for-smtp-sendgrid-net)
Con Poor deliverability of emails
Con Not suitable for people without a technical background
There are some features which are missing by default from SendGrid (sign-up forms or follow-up messages just to name a few). In order to implement those in your emails, you need to know how to program because you have to code them yourself through SendGrid's API.
Con No sandbox/test mode
Does not support test keys that can be used to check integration with SendGrid and that cannot be used to send real e-mail out. It means that either you don't cannot verify that your integration with SendGrid works during development, or you have to use real credentials which should not be shared widely across your team.
Con Can't view contents of sent emails
They do not capture the sent emails. This means you cannot check that the email was sent correctly, and it makes it harder to debug issues that arise.
Con Bad support
They don't give attention to small businesses.
Con Slow to approve an account
It seems an option for Mandrill, but "Pepipost" is slow with support as you may have to wait a while for an account to be approved.
Con Unpredictable price
Because of Pepipost's billing plans, it's very hard to predict costs. You never know how many users will open your emails any given time and if a lot of them end up not opening them (which most of the time is true) the price can get really high.
