Here’s the Deal
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When comparing Request Tracker vs YouTrack, the Slant community recommends Request Tracker for most people. In the question“What are the best Jira on-premises alternatives?” Request Tracker is ranked 1st while YouTrack is ranked 10th. The most important reason people chose Request Tracker is:
Can be used for free, but support is paid.
Specs
PlatformsWeb, Linux
TechnologyPerl
PlatformsWindows, Linux, Mac, Web
TechnologyJava
Ranked in these QuestionsQuestion Ranking
Common Questions
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Pros
Pro Free version
Can be used for free, but support is paid.
Pro REST API
Pro Scrum
Pro Mobile apps
Mobile apps for iOS and Android.
Pro Kanban
Kanban boards.
Pro Image editor
Built in image editor.
Pro State-machine workflows
Pro Migration options
Lots of migration options, e.g. from Jira.
Pro Zendesk integration
Can be integrated with Zendesk.
Pro Gantt chart
Gant chart provides an overview of your projects in time.
Cons
No cons yet!
No cons yet!