When comparing Redmine vs Zammad, the Slant community recommends Redmine for most people. In the question“What are the best free bug-tracking tools for programming? ” Redmine is ranked 3rd while Zammad is ranked 17th. The most important reason people chose Redmine is:
Redmine is a free and open source tool.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Free and open-source
Redmine is a free and open source tool.
Pro Visually appealing and has high usability
Redmine's UI is very simple and easy to learn to use. It does not overwhelm users with many options and information at once.
Pro Built in Integration for GIT, SVN, & CVS
Pro Built In Wiki
Pro Plugins support
If there is additional features set you want you can find or write plugins to extend the ability.
Pro GitHub and Gitlab integrations
Pro Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
Cons
Con No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.
