Basecamp helps you wrangle people with different roles, responsibilities, and objectives toward a common goal: Finishing a project together.
Ranked in these QuestionsQuestion Ranking
Pro Easy navigation
Puts everything in one place. Rather than creating more navigation, such as using sub pages, the UI is sheet-based and uses layers instead.
Pro Provides several method for support
They offer many ways to get support, such as FAQs, Help Guides, Sample Projects, Videos, Twitter, quick response ticket system, and more.
Con Lots of clicking to get to what you want
There is a proliferation of pages within Basecamp. You have to click all over the place to get to what you need.
Con Not for power users
Basecamp is designed for a really rudimentary skillset. You mostly see it used in creative agencies.
Con Lacking communication tools
Basecamp lacks communication methods compared to other services.