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Raygun
All
6
Experiences
Pros
4
Cons
1
Specs
Top
Pro
Allows leaving comments on issues
It's possible to comment on issues. Great for coordinating if and how exceptions should be handled within a team.
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Top
Con
Inefficient UI
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Top
Pro
Exceptions are grouped
Raygun groups similar exceptions together displaying the number of occurences so that there's no need to deal with each instance of the error separately.
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Top
Pro
Daily digest emails
Raygun can send a summary of all error that have happened over the day.
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Top
Pro
Email notifications
Raygun can be set up to send email notifications as soon as exceptions occur.
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Specs
Supported languages:
Any
Integrations:
Unlimited
Filtering:
Custom
Pricing :
Event and error based
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19
7
1
Rollbar
All
14
Experiences
Pros
12
Cons
2
Top
Pro
Error information from 3rd party scripts even without correct CORS
This feature is quite an interesting technical feat, considering that it shouldn't really be possible to get error information form 3rd party scripts. See this and this for discussions.
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Top
Con
No context for some errors
For some errors (possibly JavaScript injected into the page), Rollbar is unable to offer any context.
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Top
Pro
Generous free plan
Free plan allows for up to 5000 events/month, customizable rate limits, integrations (e.g. with Slack), multiple users, and 30 day retention.
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Top
Con
Old-school UI
Built with the default Bootstrap theme. Looks like 2011.
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Pro
Integrates with Slack
Rollbar can be integrated with Slack to send notifications of various event to a set Slack channel based on customizable rules.
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Top
Pro
Stack traces (traceback)
Stack trace with function calls and line numbers.
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Top
Pro
Client library is open source
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Top
Pro
Custom error grouping
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Top
Pro
Not blocked by ad blockers
At least as of 2015-July-14. Many other prominent loggers are blocked, e.g. Loggly and LogEntries.
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Top
Pro
Capture any uncaught errors
Rollbar allows sending any log messages to Rollbar not just exceptions enabling you to go back and check for missed exceptions.
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Top
Pro
Supports "deploy" events
You can easily send "deploy" events with curl, so that you know to which version the errors apply. Errors are grouped automatically by name/type, but if the re-occur after a deploy, they'll be shown again above the deploy in the timeline.
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Pro
Multiple integration options
Asana - Create and resolve Asana tasks Bitbucket Issues - Create and manage Bitbucket Issues Campfire - Get alerts in your Campfire room Flowdock - Get messages in your flow GitHub Issues - Create and manage GitHub Issues HipChat - Get alerts in your HipChat room JIRA - Create, resolve, and reopen JIRA issues PagerDuty - Trigger and resolve incidents in PagerDuty Pivotal Tracker - Create and manage Pivotal Tracker stories Slack - get alerts in a chatroom or group Sprintly - Create and manage Sprintly items Trello - Create and manage cards in Trello VictorOps - Trigger and recover alerts in VictorOps Webhook - Post JSON payloads to arbitrary URLs Email - get notifications and daily summaries
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Top
Pro
Source maps support
Source map support is used to reference original source code in cases where the code is minified.
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Top
Pro
Error filtering
Rollbar allows ignoring specific exceptions simply by adding the error message to the ignoredMessages array.
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Experiences
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here
14
0
GitLab issues
All
7
Experiences
Pros
5
Cons
1
Specs
Top
Con
Search functionality is not that refined
While you can search for users or projects, you cannot search for a filename. This makes GitLab's search one of the weak points in an otherwise great tool.
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Top
Pro
Good web UI
GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information. It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments. On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc... All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time.
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Top
Pro
Free and open source
Gitlab is a free open source project licensed under MIT. Source code for Enterprise Edition can be found here and Community Edition here.
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Top
Pro
Comes with integrated CI/CD solution
GitLab CI makes it easy to set up CI and deployment for projects in GitLab. It supports parallel testing, multiple platforms, Docker containers and streaming build logs.
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Top
Pro
Regular updates
GitLab is being constantly worked on and has a new release every month on the 22nd. Updating is also very easy through a single upgrade script.
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Top
Pro
Issues can have weight
On GitLab EE (free for open-source projects only) you can set the weight of an issue during its creation (from 1 to 9) to get a better idea of how much time, value or complexity a given issue has.
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Specs
Platforms:
Linux, BSD
Technology:
Ruby
Git:
yes
SVN:
no
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Experiences
Free / paid
77
2
Airbrake
All
6
Experiences
Pros
4
Cons
2
Top
Con
Non-free / propritary software
Airbrake is non-free software, so it cannot be self-hosted, audited, or improved upon by the community. Your data is insecure - open to be read by Airbrake Inc, and if they shut down you will be unable to continue using the software.
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Top
Pro
Easy to use UI
Airbrake.io boasts a beautiful user interface which gives easy access to features such as intelligent error grouping and application insights, session details and backtraces. All these allow you to squash those bugs at a much faster pace.
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Top
Con
No integrations on the free plan
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Top
Pro
Airbrake errors can be self-hosted on Errbit
Errbit is a self-hosted error catcher for Airbrake. It allows keeping errors off Airbrake's servers by using Airbrake's error tracking tools to send error logs to your own ErrBit based web service. Useful for when errors contain sensitive client data.
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Top
Pro
Asynchronous error tracking script
By including Airbrake's client side error tracking JS into your code, you won't have to worry about it affecting your page load times at all. Since the library loads asynchronously, which means it won't cause painful delays for your site's visitors.
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Top
Pro
Easy integration with other applications
Airbrake integrates easily with Github, Hipchat, Asana and a number of other services, which can be viewed here. Also if you've got a custom app you'd like to integrate into Airbrake, you can use Airbrake's public API or there web hooks functionality to your advantage.
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13
2
Redmine
All
6
Experiences
Pros
5
Specs
Top
Pro
Free and open-source
Redmine is a free and open source tool.
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Top
Pro
Visually appealing and has high usability
Redmine's UI is very simple and easy to learn to use. It does not overwhelm users with many options and information at once.
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Top
Pro
Built in Integration for GIT, SVN, & CVS
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Top
Pro
Built In Wiki
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Top
Pro
Plugins support
If there is additional features set you want you can find or write plugins to extend the ability.
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Specs
Platforms:
Windows, Linux, Unix, Mac
Technology:
Ruby on Rails
Git:
yes
SVN:
yes
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Free
59
9
Pivotal Tracker
All
9
Experiences
Pros
3
Cons
5
Specs
Top
Con
No Kanban-board
To get a good overview often Kanban boards are used. You can somehow imitate a board, but it is not comparable to a real Kanban-board.
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Top
Pro
Flexible
While not perfect kanban, Pivotal is somewhat flexible in that you can mark sections of stories. So rather than (or in addition to) a normal sprint, you can put a marker in to define all cards above that point as part of something, for example a release. Further, you can override the auto tracker and define how many points in a sprint. So there is some degree of flexibility which sometimes you don’t find in “purist” agile or scrum tools.
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Top
Con
Limited Work Flow & Process
Few story states. If your process involves some sort of QA and sign off, forget it - you get started, deliver, accept/reject, and finished. No way to customize this to your process. Sad miss for an easy fix/configuration.
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Top
Pro
Great software to use in conjunction with a disciplined agile/scrum development philosophy
Pivotal Tracker has a Kanban feel to it, but takes a more opinionated “Agile” approach to feature management: It encourages items in the flow to be user stories with effort points associated to them to allow Pivotal to calculate your team’s velocity. If you agree with the workflow, Pivotal offers a ton of functionality not provided by more generic tools like Trello. You can see your team’s velocity over time, organic smaller Stories into “Epics” (huge features) etc.
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Top
Con
Non-Editable Default Templates
Templates for defining stories and bugs save time. Pivotal has a default for story and bug. However you can’t edit these. So when you go to add your own, the titles can be confusing to users. Maybe title like “Our User Story” and “Our Bug”? Users will see all templates in the drop down and it’s confusing, so you end up with peope using the wrong templates which adds to process problems.
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Top
Pro
Stories can contain media files
Easy to create features/bugs/chores with embedded files (screenshots, docs, videos).
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Top
Con
No Saved & Shared Views
Everything is in a column. Aside from destroying Kanban, it also gets confusing. The real downside here is that there’s no way to save a set of columns and pin for others to quickly see. Everyone on the team is usually looking at a completely different set of work. This is literally the definition of not being on the same page.
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Top
Con
Not usable for multiple projects
If you want / need to have an overview of all the tasks going on over different projects and if you have these organized in different projects, there is no way to get an overview beside reporting. Just take a look at the screenshot and you see what you can expect.
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Specs
Platforms:
Web, iOS, Android
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Experiences
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here
8
2
Sentry
All
10
Experiences
Pros
6
Cons
3
Specs
Top
Pro
Consolidates similar errors and makes resolution easy
It's what Sentry calls [Rollups](https://docs.sentry.io/learn/rollups/]. All individual issues rolled-up can still be drilled down. Also two issues can be merged manually.
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Top
Con
Not really a logging solution
Sentry collects exceptions, it's not a solution for log aggregation.
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Top
Pro
Email/Slack/GitHub/Hipchat integration
Newly discovered issues (i.e. one that isn't rolled-up under and existing one) can generate an instant notification via many means.
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Top
Con
Can't filter by browser versions
Sentry only filters by browser names and not by browser versions (for example: Firefox, instead of Firefox 27, Firefox 28 etc...)
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Top
Pro
Has an official Docker image
Sentry has an official Docker image which means it's likely going to be well reviewed and maintained for a while and it makes it easy to set up.
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Top
Con
No free cloud hosting
Unfortunately there is no free plan for cloud hosted solution. Only self-hosted solutions are free to use.
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Top
Pro
Completely open source, with a hosted version available
Sentry is a completely open source tool. It's free to use if you want to run it on your own. If you want to avoid the overhead of running and maintaining another server, it also has a hosted version available at www.getsentry.com
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Top
Pro
Source maps support
Has support for source maps.
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Top
Pro
Can create projects and teams
A single Sentry server can be used for various teams/products.
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Specs
Platforms:
Docker, Web
Type:
aggregation
Supported languages:
Any
Hosting options:
Cloud or Self-hosted
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Experiences
Free / paid
70
14
MaxiBug
All
7
Experiences
Pros
4
Cons
2
Specs
Top
Pro
Free
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Top
Con
PostgreSQL knowledge needed
There should be at least one person in the team that can administer a PostgreSQL server with user roles and rights.
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Top
Pro
Drag & Drop
Images can be dragged and dropped on the Issue form.
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Top
Con
Virus warning
Might give a false virus warning on some Windows versions when using the Edge browser, try with Chrome instead. If someone would like to sponsor a paid authenticode certificate this might be solved, please leave a comment!
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Top
Pro
Git support
From version 1.1.0 in the Issue form the "Git history" tab can be selected, and by pressing the sync button the Git history for an issue can be retrieved.
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Top
Pro
Single exe
All that is needed is a single exe (file size less than 3 MB) and a PostgreSQL server, the database will be created automatically.
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Specs
Platforms:
Windows
Technology:
C#
Git:
yes
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Experiences
Free
1
0
Mantis BT
All
5
Experiences
Pros
2
Cons
3
Top
Pro
Open source
MantisBT is a free and open source bug tracker.
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Top
Con
Little integration
Supports little integration with code repositories, and CI servers
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Top
Pro
Light
Really light and simple. Good for simple management.
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Top
Con
Too simple
Not powerful enough for complex management.
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Top
Con
No documentation can be found in the installation files
The files that are included with the installer or the files that come out of the box after a fresh installation don't include any documentation.
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Free
13
4
Trac
All
6
Experiences
Pros
4
Cons
1
Specs
Top
Pro
Database support
Supports PostgreSQL, MySQL and SQLite.
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Top
Con
Python
Python can be slow sometimes.
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Top
Pro
GIT and SVN support
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Top
Pro
Open source
Written in Python.
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Top
Pro
Bitnami installer
Bitnami installer available.
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Specs
Platforms:
Windows, Linux, Mac
Technology:
Python
Hide
Free
3
1
The Bug Genie
All
4
Experiences
Pros
3
Specs
Top
Pro
Wiki
Built-in Wiki with MarkDown support.
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Top
Pro
Custom issue fields
The Bug Genie supports having any number of custom issue fields for any type of issue.
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Top
Pro
Open-source
The Bug Genie is a free and open source tool.
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Specs
Platforms:
Windows, Linux, Mac, Web, Self-Hosted
Technology:
PHP
Git:
yes
SVN:
yes
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Free / paid
5
2
CULA
All
10
Experiences
Pros
9
Specs
Top
Pro
2 min ping interval
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Top
Pro
Nice-looking design
Light/dark mode
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Top
Pro
Up to 50 URLs history, also in a form of a heat map.
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Top
Pro
Content checking
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Top
Pro
Custom scripts
Monitor your laptop's battery, CPU usage or even weather station.
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Top
Pro
Customizable alerts
Notifications through slack, pushover or up to 5 e-mails.
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Top
Pro
Versatile monitoring
Monitor URLs, servers, FTPs, ICMPs!
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Top
Pro
A fun monitoring tool that helps you understand the basics of active monitoring
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Top
Pro
Really flexible way of collecting your system metrics, Java JMX, CPU, Memory, Network latency, etc.
Simple but very powerful tool.
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Specs
Available URLs Monitoring:
50
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Experiences
free
7
0
TrackJS JavaScript Error Logging
All
19
Experiences
Pros
16
Cons
2
Specs
Top
Pro
Telemetry timeline
Understanding the console, network, and user events that led up to an error makes it possible to recreate it in development.
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Top
Con
Multiple errors from the same user can bloat your metrics
No "distinct" error count. If a loop ends up inflating a single user's error count, all reports are affected. Dashboard skewed by weird outliers. Recently (as of February 2018) sorting by "users impacted" was introduced to reduce this problem.
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Top
Pro
Error trends
Reports show what are the important errors to focus on fixing.
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Top
Con
No deployments using a REST API call
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Top
Pro
Wraps console.log for errors
All messages sent into console are included with error messages for additional context and logging.
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Top
Pro
Realtime notifications
See when new errors are happening in Slack or Hipchat rooms.
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Top
Pro
Ability to track an error down to a specific customer (if necessary)
TrackJS supports custom user IDs, which can be random strings that we, the customer can assign to a certain user. This helps a lot when handling a support request or a bug report from customers.
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Pro
Daily summary email
You can see how your site is doing every day with a summary of all the interesting activity and errors that should be checked into.
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Top
Pro
Engineer Support
You will always get an engineer who can understand and answer your question right away whenever you need help.
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Top
Pro
Highly customizable with custom JS code on the page
Hooks in the code that let you customize just about anything, you can get the error object before it's sent to the server and do whatever you like with it.
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Top
Pro
Inline sourcecode snippets
Error messages and stacktraces are shown with snippets of the raw source at the location. This gives a ton of context to quickly find the error.
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Top
Pro
Powerful ignore rules and grouping rules
To ignore spurious errors.
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Top
Pro
Find bug in product easily
TrackJs is very useful to catch console errors.
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Top
Pro
Analytics dashboard
A snapshot of how you are doing, comparing page view volume to error volume.
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Top
Pro
Very useful product for use and tracking issues
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Top
Pro
Personal touch customer support
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Top
Pro
Predictable Billing
No surprise bills caused by changes in usage.
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Top
Pro
Client specs
Some general information like browser, operating system and viewport used by the client may help to determine source of trouble more precisely.
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Specs
Price:
$49/month
Languages:
JavaScript
API:
Yes
Hosting options:
Cloud
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Experiences
Paid
104
4
Lean Testing
All
5
Experiences
Pros
4
Cons
1
Top
Pro
Hosted
Offers a hosted version, which is very helpful if you want to avoid the time and energy it takes to host a bug tracker on your own internal server.
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Top
Con
Not very popular
Since it's not a very popular solution, there are not as many guides and resources for this out there. Plus, there's also a greater risk of it shutting down one day than other, more popular issue trackers.
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Top
Pro
Slack integration
Can easily be integrated with Slack.
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Top
Pro
Free unlimited projects & team members
Lean Testing is free for an unlimited number of team members or projects.
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Top
Pro
Test plan manager
Includes a manager for testing plans.
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5
0
Bugs Everywhere
All
5
Experiences
Pros
2
Cons
2
Specs
Top
Con
No recent updates
Last update seems to be 5 years ago.
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Top
Pro
Bug state can be modified offline
Users can easily change the bug state even while being offline.
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Top
Con
Only Linux
Only Linux distribution packages seem to be available.
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Top
Pro
Complements distributed version control systems
Bugs everywhere is a distributed bug tracker, it's built to be used in tandem with distributed version control systems.
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Specs
Platforms:
Linux
Technology:
Python
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here
5
0
Zammad
All
4
Experiences
Pros
2
Cons
1
Specs
Top
Pro
GitHub and Gitlab integrations
GitHub and Gitlab integrations.
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Top
Con
No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.
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Top
Pro
Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
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Specs
Platforms:
Linux, Docker
Technology:
Ruby
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Free
4
0
CatchJS
All
4
Experiences
Pros
4
Top
Pro
Notifications when things break
Can send emails when new errors happen.
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Top
Pro
Shows code snippets
Shows code snippets of the error and applies source maps automatically.
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Top
Pro
Doesn't slow down page loads
Has a very small filesize, so it doesn't slow down page loads.
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Top
Pro
Screenshots really help debugging
It takes a screenshot of the screen, so you can see what the user was looking at when the error happened.
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89
4
0
YouTrack
All
10
Experiences
Pros
9
Specs
Top
Pro
REST API
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Top
Pro
Scrum
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Top
Pro
Mobile apps
Mobile apps for iOS and Android.
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Top
Pro
Kanban
Kanban boards.
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Top
Pro
Image editor
Built in image editor.
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Top
Pro
State-machine workflows
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Top
Pro
Migration options
Lots of migration options, e.g. from Jira.
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Top
Pro
Zendesk integration
Can be integrated with Zendesk.
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Top
Pro
Gantt chart
Gant chart provides an overview of your projects in time.
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Specs
Platforms:
Windows, Linux, Mac, Web
Technology:
Java
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Experiences
Free/paid
3
0
Kwok Information Server
All
5
Experiences
Pros
3
Cons
1
Specs
Top
Pro
Web based
No client software needed.
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Top
Con
Limited
Might be too limited for advanced users, there seems to be no integration with version control systems like GIT or SVN.
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Top
Pro
Positive reviews
Positive reviews on SourceForge.
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Top
Pro
Win, Mac, Linux
Multi platform.
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Specs
Platforms:
Windows, Linux, Mac, Web
Technology:
Java
Git:
No
SVN:
No
Hide
Free / paid
3
0
Bugs
All
4
Experiences
Pros
2
Cons
1
Specs
Top
Pro
Simple installation
It runs on PHP and MySQL, which are ubiquitous nowadays.
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Con
Based on an outdated Laravel version
The maintainer doesn't feel like porting it to a more recent Laravel version. So unless someone steps up, it may slowly die along with its PHP version.
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Top
Pro
Free and opensource
Bugs is free an Open source. Anyone can contribute to it.
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Specs
Platforms:
Web
Technology:
PHP
Hide
Free
3
0
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