Here’s the Deal
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When comparing Dream Support vs Zammad, the Slant community recommends Zammad for most people. In the question“What is the best customer service solutions for startups?” Zammad is ranked 1st while Dream Support is ranked 2nd. The most important reason people chose Zammad is:
[GitHub and Gitlab integrations](https://admin-docs.zammad.org/en/latest/system/integrations.html#integrations-for-issue-trackers).
Specs
No specs yet!
PlatformsLinux, Docker
TechnologyRuby
Ranked in these QuestionsQuestion Ranking
Common Questions
Pros
Pro Dedicated team
Pro 24/7 service
Pro Flat rate
Same price for weekends and holidays
Pro GitHub and Gitlab integrations
Pro Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
Cons
Con Doesn't work with corporations
The company can support only startups and small businesses so far.
Con No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.