Here’s the Deal
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When comparing Vision Helpdesk vs Twist, the Slant community recommends Twist for most people. In the question“What is the best team chat software?” Twist is ranked 23rd while Vision Helpdesk is ranked 52nd. The most important reason people chose Twist is:
Channels are neatly divided into topic threads, focusing the discussions.
Ranked in these QuestionsQuestion Ranking
Common Questions
Pros
Pro Offers both SaaS and On Premises versions
Their SaaS license is available at different locations like USA, UK, EU and India.
Pro Focused collaboration
Channels are neatly divided into topic threads, focusing the discussions.
Pro Guest roles
Guest members can be added that have access to specific channels; ideal for individuals outside the team.
Cons
No cons yet!
Con Only 1 month of search for free
The free tier only searches the last 1 month.