When comparing Kwok Information Server vs Zammad, the Slant community recommends Kwok Information Server for most people. In the question“What are the best free bug-tracking tools for programming? ” Kwok Information Server is ranked 11th while Zammad is ranked 17th. The most important reason people chose Kwok Information Server is:
No client software needed.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Web based
No client software needed.
Pro Positive reviews
Positive reviews on SourceForge.
Pro Win, Mac, Linux
Multi platform.
Pro GitHub and Gitlab integrations
Pro Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
Cons
Con Limited
Might be too limited for advanced users, there seems to be no integration with version control systems like GIT or SVN.
Con No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.