Here’s the Deal
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When comparing Crisp vs Helpwise, the Slant community recommends Crisp for most people. In the question“What is the best shared inbox?” Crisp is ranked 12th while Helpwise is ranked 15th.
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Pros
No pros yet!
Pro Fixed Pricing
They offer unlimited users in their smallest plan so even if I have 10 or 20 agents, I will be paying a fixed fee per month.
Pro Really easy to use
Simple UI and UX. Reminds me of Gmail.
Cons
Con Has some issues on mobile
Con Mobile Apps will launch next month
Mobile apps are launching next month so that's the only con I can think of