Ranked in these QuestionsQuestion Ranking
Pro Actively developed
Help Scout is constantly being improved with features being updated and new features added on a regular basis.
The developers do a great job of acting on user suggestions.
Pro Fast and helpful support
The Help Scout team responds to any questions, concerns and suggestions quite quickly.
Con No mobile app
For anyone who may need to work on the go, keep in mind that Help Scout does not currently have a mobile app.