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Add to SafariWhen comparing Fider vs Helprace, the Slant community recommends Helprace for most people. In the question“What are the best user support & feedback services?” Helprace is ranked 9th while Fider is ranked 12th. The most important reason people chose Helprace is:
You can answer support tickets by responding to a notification that gets sent to your email.
Question Ranking
Common Questions
Pros
No pros yet!
Pro E-mail integration
You can answer support tickets by responding to a notification that gets sent to your email.
Pro Reasonable prices
Compared to other similar programs, Helprace has affordable prices at $9 or $18 an agent per months.
Pro Free trial
Helprace offers a 30 day free trial on all plans and doesn't require a credit card to sign up.
Cons
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Con Lack of third party integrations
Helprace does not offer much support for integrating third party services.
