When comparing Chrome Remote Desktop vs Bomgar, the Slant community recommends Chrome Remote Desktop for most people. In the question“What are the best alternatives to TeamViewer?” Chrome Remote Desktop is ranked 1st while Bomgar is ranked 9th. The most important reason people chose Chrome Remote Desktop is:
All you need to do is install a Chrome extension.
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Pros
Pro Simple set-up
All you need to do is install a Chrome extension.
Pro Impressively fast
Faster than most similar applications.
Pro Easy to install
Pro Completely free
There are no restrictions on how you use it.
Pro Cross-platform
Works on Windows, Mac and Linux.
Pro Keeps making sure connection is still wanted
Every few minutes the sharer gets a popup asking if they want to continue sharing the screen, while the popup is shown the viewer can't control anything. This is important in case the sharer forgets to close the connection.
Pro Allows viewer to make actions
If the user that shares their screen doesn't touch the mouse/keyboard the viewer can control them which makes it easy take actions instead of explaining by voice.
Pro Transfer sessions to others
You have a list of users in your network and can transfer a session over to one of those users (or request they join you).
Cons
Con Single user only
If multiple users want to connect to a device, they have to take turns.
Con Pop up when inactive can disrupt work
After a period of inactivity, Bomgar will alert you that you've been inactive which can disrupt your workflow/be distracting.