Here’s the Deal
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When comparing Luumy vs Helprace, the Slant community recommends Helprace for most people. In the question“What are the best user support & feedback services?” Helprace is ranked 9th while Luumy is ranked 13th. The most important reason people chose Helprace is:
You can answer support tickets by responding to a notification that gets sent to your email.
Ranked in these QuestionsQuestion Ranking
Common Questions
Other Questions
No other questions
Pros
Pro Easy to install, great support!
Pro E-mail integration
You can answer support tickets by responding to a notification that gets sent to your email.
Pro Reasonable prices
Compared to other similar programs, Helprace has affordable prices at $9 or $18 an agent per months.
Pro Free trial
Helprace offers a 30 day free trial on all plans and doesn't require a credit card to sign up.
Cons
Con Only 1 type of emoji, but support did said they were working on this
Con Lack of third party integrations
Helprace does not offer much support for integrating third party services.