When comparing Stride (previously HipChat) vs Discord, the Slant community recommends Stride (previously HipChat) for most people. In the question“What is the best team chat software?” Stride (previously HipChat) is ranked 5th while Discord is ranked 8th. The most important reason people chose Stride (previously HipChat) is:
You can access HipChat from pretty much every common platform. HipChat even allows chatting via SMS.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Available on Web, Mac, Windows, Linux, iOS, Android
You can access HipChat from pretty much every common platform. HipChat even allows chatting via SMS.
Pro Powerful @mentions
You can ping people to get their attention even if they are not online by @mentioning them. Depending on how the person has set their account up it can be by notifications via in-app sounds, visual alerts, and even email, SMS, or mobile app push notifications.
Pro Huge list of integrations
Including Asana, Github, Zendesk, WordPress, MongoDB, TeamCity, JIRA, Confluence, PowerShell and more that 40 others.
Pro Cheap
Free with unlimited users, $2/user/month for voice + video calls, screencasts, full history retention and management. (Even enterprise feature like SAML)
Pro Simple, easy to use
An intuitive, easy to overview interface listing both online and offline users.
Pro Embeds files
Things like photos get automatically embedded in the chat thread once you upload them.
Pro Guest access
You can invite people to join conversations even if they don't have a HipChat account. HipChat will generate a link to share and the guest will only need to enter their name to join the conversation.
Pro Desktop client
HipChat has an optional desktop client powered by Adobe AIR.
Pro Good audio and video support
HipChat audio and video works on mobile platforms and web browsers.
Pro "Rooms" for persistent group chat
Participate and keep tabs on ongoing discussions on particular topics or amongst certain groups of people.
Pro Self-Hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider.
Pro Plentiful GIFs and custom Emoticons
Pro Syntax coloring
Pasted code can be colored based on syntax.
Pro Will be updated to have more functions in the future
A big company with experience will bring in more options like Google Apps One Time Login.
Pro Reliability has been great
Pro Powerful command system
E.g. part, away, all, here etc.
Pro User friendly
Discord follows the same type of interface design popularised by Slack, which is extremely clean and attractive, and doesn't clutter the interface with unnecessary chrome and cruft.
Pro Free for unlimited users
Unlimited amount of users.
Pro Can be used in browser
Users can invite others to join a Discord channel via a web link, which means no installation is required to use the software - which is one of the big typical barriers to entry for social software.
Pro Good 1-click invite system
Discord allows inviting people to a specific channel with a link. Links can be set to expire. Low effort/passive invite mechanics.
Pro Easy setup
You can quickly send invites to people and they can join in using the web client without having to create an account or install the app.
Pro Has low-latency VoIP support
Pro Supports video and text communication
Behaves and looks like Slack for regular text channels, but with the ability to create voice channels as well
Pro Numerous controls for setting member roles.
Deny access, Deny write message, Allow read messages etc.
Pro Ability to create bots
Discord provides an API for creating custom bots.
Pro Open source bots and management tools
Discord has a wide variety of bots for things from airhorn noises to automated server management, to leveling systems for chat. The bot API is open and there are dedicated sites for finding bots.
Pro Game integration
Discord shows which game each user is currently playing, which among other things helps users to form PUGs with minimal hassle.
Pro Dark theme out of the box
Pro Familiar for Slack users
For those that are used to the way Slack (a similar chat client) works, Discord will be familiar in its use, which lowers the learning curve quite a bit for those that have switched or tried Slack before.
Pro Low effort invite mechanics
Pro Android app has push notifications
Pro Syntax highlighting and Markdown support
The support is limited but still exists. It's a killer feature for dev teams.
Pro DDoS mitigation
Discord prevents users from being DDoSed out of games.
Pro Targeting of roles
Targeting roles allows for quickly requesting someone from a group e.g. artist, moderator, etc.
Pro Ability to thread channels
Ability to create channel categories for channels to sit inside of.
Pro Friendly payment policy
Free account have no tangible restrictions.
Premium account is just a way to say "thank you" to developers. And it work for all servers of discord (not as in slack). And it can be purchased by one who wants. In contrast to Slask, where all active members of the server should be "premium".
Pro Language localization
Have localization for many language, including Russian.
Pro Does not allow NSFW related things to be posted unless in a NSFW channel
Cons
Con Will be discontinued Feb 2019
Slack acquired Stride / Hip Chat. Both Stride and Hip Chat will cease to exist. Sad since they were quite usable.
Con Prioprietary (non-free/libre)
Con Reliability of service has been weak
The reliability of the hosted HipChat service, particularly in the early days of version 4.x, has not been a strong suit.
Con Free plan has limited storage
Free plan comes with 5GB of storage, where as paid plan has "Unlimited".
Con Only one-on-one video calls in free version
There is no option for multi-user conference calls.
Con No emoji
There's no emoji support. Instead there are some strange custom emoticons which only make sense for people steeped in internet subculture and never get updated.
Con API calls are limited even on paid plan to 500 calls in 5min by default
This will force you to contact them when you need more calls.
Con Non-synced notifications
Messages read on one client don't sync their status to another client.
Con Proprietary software
Discord is closed-source, meaning their code isn't available for inspection or reproduction
Con Based on Electron = eats a lot of ram
Con Some functions cut out and available only with "Nitro" subscription
Con Developer's previous company was sued for privacy violations, among other things
See:
http://classactionlawsuitsinthenews.com/class-action-lawsuit-complaints/openfeint-green-international-privacy-class-action-lawsuit-complaint/
https://www.ftc.gov/enforcement/cases-proceedings/closing-letters/openfeint-inc
Discord's privacy policy also states that while they might not sell your data, a company they get sold to will quite possibly attain said data and thus may be in "more" shady hands.
Con No self-hosting avaliable
Discord is wholly hosted by Discord (the company), you cannot run private instances, and all servers are hosted on their infrastructure. For most people, this won't really impact their usage.
Con Not a generic "team chat" tool
All the UI and the features are aimed specifically at communicating with your gaming team/clan.