When comparing Bugs vs Zammad, the Slant community recommends Bugs for most people. In the question“What are the best free bug-tracking tools for programming? ” Bugs is ranked 7th while Zammad is ranked 17th. The most important reason people chose Bugs is:
It runs on PHP and MySQL, which are ubiquitous nowadays.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Simple installation
It runs on PHP and MySQL, which are ubiquitous nowadays.
Pro Free and opensource
Bugs is free an Open source. Anyone can contribute to it.
Pro GitHub and Gitlab integrations
Pro Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
Cons
Con Based on an outdated Laravel version
The maintainer doesn't feel like porting it to a more recent Laravel version. So unless someone steps up, it may slowly die along with its PHP version.
Con No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.