When comparing Basecamp vs Axosoft, the Slant community recommends Basecamp for most people. In the question“What is the best task management software for small teams?” Basecamp is ranked 21st while Axosoft is ranked 33rd. The most important reason people chose Basecamp is:
They offer many ways to get support, such as FAQs, Help Guides, Sample Projects, Videos, Twitter, quick response ticket system, and more.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Provides several method for support
They offer many ways to get support, such as FAQs, Help Guides, Sample Projects, Videos, Twitter, quick response ticket system, and more.
Pro Easy navigation
Puts everything in one place. Rather than creating more navigation, such as using sub pages, the UI is sheet-based and uses layers instead.
Pro Helpdesk functionality
Turn emails into support incident tickets. A brandable self-service portal can be created for customers to create and edit tickets without using paid Axosoft accounts.
Pro Extremely fine-grained control over the lifecycle of each task
Tasks are divided into categories and each category can have one or more workflows which are followed by tasks belonging to that category until their completion.
In other words, workflows are used to set each step tasks need to take in order to be completed. Axosoft lets users have extremely fine-grained control over workflows and by extension, the whole lifecycle of each task. Each step in a workflow can be named and you can choose which fields are updated when a step is complete. This way you can automatically tweak tasks as they progress (you can set tasks to belong to different users once a step is complete, you can even change workflows for a task if a certain step is taken).
Pro Items can be exported as PDF
Each item has a PDF
button (among others) which lets you export all the information related to that particular item in PDF format.
Pro Allows you to view only the most useful information at a given time
Axosoft lets users pretty much create custom dashboards any time they want to view only a specific part of the project data and information.
You can choose which tabs to keep open and even how tasks are shown and what kind of data is shown for each task. This way you can see for example how much time is left in a sprint, or how much capacity the team has left to finish the project.
Cons
Con Only free for a short period of time
Con Only free for a short period of time
Con Lacking communication tools
Basecamp lacks communication methods compared to other services.
Con Not for power users
Basecamp is designed for a really rudimentary skillset. You mostly see it used in creative agencies.
Con Lots of clicking to get to what you want
There is a proliferation of pages within Basecamp. You have to click all over the place to get to what you need.
Con Can get rather expensive quickly
Axosoft can get pretty expensive pretty quickly for large teams and/or large projects. The cheapest tier allows for a maximum of five users and costs $20/month. However, for larger teams and larger projects it can easily go into the thousands of USD per month.
