Here’s the Deal
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When comparing Document360 vs UseResponse, the Slant community recommends UseResponse for most people. In the question“What are the best hosted internal knowledge base tools for organisations?” UseResponse is ranked 9th while Document360 is ranked 12th. The most important reason people chose UseResponse is:
Currently supports 10 languages, translation tool available.
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Pros
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Pro Multi-language support
Currently supports 10 languages, translation tool available.
Pro Self-hosted option available
It includes unlimited number of users, agents, topics, support of SSL encryption, polls, announcements, and 1 year of support & upgrade. There are also commercial add-ons that can be purchased separately.
Pro Full UI Customization
Easy to configure the interface and the flows
Cons
No cons yet!