Here’s the Deal
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When comparing Keen.io vs Intercom, the Slant community recommends Keen.io for most people. In the question“What are the best analytics tools for a SaaS web applications?” Keen.io is ranked 13th while Intercom is ranked 18th. The most important reason people chose Keen.io is:
Keen is designed for developer to be able to build custom, complex, large-scale analytics solutions.
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Pros
Pro Great for custom, complex, large-scale analytics solutions
Keen is designed for developer to be able to build custom, complex, large-scale analytics solutions.
Pro Offers a good free plan
The free plan allows for 50,000 events.
Pro Allows gathering and visualizing data for your users
Pro Good documentation
Pro Can be easily integrated into existing projects
No pros yet!
Cons
Con Development knowledge is not optional
There's no drag and drop interface, setting up analytics requires a developer.
No cons yet!