When comparing Carbonite vs SpiderOak, the Slant community recommends SpiderOak for most people. In the question“What are the best cloud backup services?” SpiderOak is ranked 5th while Carbonite is ranked 9th. The most important reason people chose SpiderOak is:
Thus you have a single service for all of the things.
Specs
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Pros
Pro Users can order a physical copy of their data
For users in the US there is a option to receive their backup data on external media, meaning not only is there a backup in the cloud but you can order hard backups anytime.
Pro Intuitive software
Does not require deep system knowledge to operate Carbonite's software.
Pro Unlimited online storage
The $59.99/yr plan gets you unlimited cloud storage.
Pro Allows for personal encryption keys
Pro Combines cloud syncing, storage service and backup client
Thus you have a single service for all of the things.
Pro Available for many platforms
The Spideroak client is available for Linux, MacOS, Windows, Android and iOS.
Pro Incrementals
SpiderOak updates only that part of the file that has changed, saving bandwidth and time.
Pro Zero knowledge
Data is locally encrypted before uploading to Spideroak. They cannot recover your data even if they wanted to since it is stored in encrypted state on their servers.
Pro Unintrusive
Cons
Con They've lost data before
There have been occasions where a paid subscriber was not ever able to get back their data.
Con No external hard drive support in the $59.99/yr plan
You need to upgrade to the HomePlus $99.99/yr plan to back up external drives.
Con Personal encryption keys only work on Windows
Con Files above 4GB have to be uploaded manually
Carbonite won't upload files above 4GB unless you do it manually.